Up in the Air - How Airlines Can Improve Performance By Engaging Their Employees

Informationen zum Autor Greg J. Bamber, Jody Hoffer Gittell, Thomas A. Kochan, and Andrew Von Nordenflycht Klappentext Greg J. Bamber is a Professor at Monash University in Melbourne, Australia, and a Visiting Professor at Newcastle University of Newcastle, England. Jody Hoffer Gittell is Associate Professor in The Heller School for Social Policy and Management at Brandeis University. Thomas A. Kochan is George M. Bunker Professor of Management at the MIT Sloan School of Management. Andrew von Nordenflycht is Assistant Professor of Business Administration at Simon Fraser University. Zusammenfassung Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests. Inhaltsverzeichnis Preface 1. Low-Cost Competition in the Airline Industry 2. Developments in the U.S. Airline Industry 3. Developments in the Airline Industry in Other Countries 4. Industry Trends in Costs, Productivity, Quality, and Morale 5. Alternative Strategies for New Entrants: Southwest vs. Ryanair 6. The Legacy Responses: Alternative Approaches 7. Building a More Balanced Airline Industry Notes Index

Product details

• Authors: Greg J Bamber, Greg J. Bamber, Greg J. Gittell Bamber, Greg J./ Gittell Bamber, Jody Hoffer Gittell, Thomas A Kochan, Thomas A. Kochan, Andrew Von Nordenflycht, Andrew Von Nordenflycht
• Publisher: Cornell University Press
• Languages: English
• Product format: Hardback
• Released: 08.01.2009
• EAN: 9780801447471
• ISBN: 978-0-8014-4747-1
• No. of pages: 240
• Subjects: Guides > Motor vehicles, aircraft, ships, space travel > Aircraft, space travel; Social sciences, law, business > Business > Individual industrial sectors, branches