Windows Small Business Server 2008 Unleashed

Windows Small Business Server 2008 provides all the tools small companies need to improve collaboration, enhance productivity, and manage and secure all their information. In this book, a team of leading SBS experts brings together the in-depth knowledge and real-world insights you need to make the most of this state-of-the-art product.

Microsoft Most Valuable Professionals Eriq Neale and his colleagues cover every facet of planning, deploying, and managing SBS 2008. The authors begin by showing how to install and configure SBS 2008 for maximum efficiency, performance, and ease of administration. You'll learn how to securely utilize SBS 2008's comprehensive Internet, file, and print services; simplify and automate both server and workstation management; and take full advantage of both SharePoint collaboration and Exchange communication tools.

This book is packed with expert tips, tricks, and troubleshooting techniques drawn from the authors' unsurpassed experience helping companies succeed with SBS. Whether you're a full-time IT professional or a power user who's managing SBS in your spare time, it will be your most valuable resource.

Detailed information on how to...

Plan, install, configure, and customize SBS 2008 in any environment
Set up and manage SBS 2008-based networks, Web access, and collaboration - including SharePoint Services 3.0
Leverage Remote Web Workplace and other advanced remote access solutions
Manage email and other communications with SBS 2008's built-in Microsoft Exchange Server 2007
Centrally control Windows Vista, Windows XP, and other clients
Seamlessly integrate Macintosh computers into your Windows network
Protect your servers and workstations against both internal and external threats
Prepare backups and disaster recovery plans you can actually use in an emergency
Streamline and automate administration using Microsoft PowerShell

List of contents

Foreword   xxvii
Introduction   1
 Book Overview   2
 
Part 1 Introduction and Setup
Chapter 1 Welcome to Small Business Server 2008   5
 History of the SBS Product   5
 BackOffice Small Business Server 4.0   6
 BackOffice Small Business Server 4.5   7
 Microsoft Small Business Server 2000   7
 Microsoft Small Business Server 2003   8
 Essential Server Solution Family   9
 Features of SBS 2008   9
 Communication   9
 Collaboration   10
 Protection   11
 Expansion   12
 Limitations of SBS 2008   13
 Hardware Limitations   13
 Software Limitations   14
 Support for SBS 2008   14
 Community Support   14
 Online Support   15
 Official Product Support   16
 
Chapter 2 Planning for the SBS 2008 Deployment   17
 Knowing the Client Base   17
 Understanding How the Server Will Be Used   18
 Planning for Correct Licensing.    19
 Planning the Hardware   22
 Planning the Network   23
 Changes in Network Options from Previous Versions   23
 Connection to the Internet   23
 IP Address Ranges   24
 DHCP Configuration   25
 Public and Private Domain Names   26
 Planning the Storage Layout   26
 Changes in Storage from Previous Versions   27
 Multiple Partitions Versus Multiple Spindles   27
 Minimum Partition/Spindle Sizes   28
 Fault Tolerance   29
 Backup Technologies   32
 
Chapter 3 Installing and Configuring SBS 2008   35
 Preparing for SBS 2008 Installation   36
 Collecting Information for the Setup Process   36
 Configuring the Internal Network   37
 Disabling DHCP on the Network   37
 Installing SBS 2008   38
 Collect the Initial Setup Data   38
 Prepare the Disk Infrastructure   38
 Complete Setup   40
 Performing the Initial Configuration of SBS 2008   45
 Run the Connect to the Internet Wizard   45
 Install Security Updates   48
 Run the Set Up Internet Address Wizard   48
 Complete Other Setup Tasks   54
 Troubleshooting SBS 2008 Installation Issue   57
 Log Files   57
 Setup Issues   57
 Known Installation Issue   59
 
Part 2 Managing Network and Web Configuration
Chapter 4 DNS, DHCP, and Active Directory Integration   63
 Understanding the Role of DNS and DHCP   63
 Native Tools   64
 Preparations and Caveats   67
 Default Configuration of DNS and DHCP   67
 Securing DNS and DHCP   70
 Securing DNS   70
 Securing DHCP   71
 New in SBS 2008   72
 Adding DNS Records   75
 Reserving IP Addresses in DHCP Server   76
 Troubleshooting   78
 Event Log Errors   78
 Dcdiag   79
 Ping  80
 NSLookup    81
 Can’t Resolve a Host or Web Site Name   81
 ISP’s DNS Server Is Down   82
 DNS Returns a Bad Location   82
 Curse of the Hosts File   82
 There’s a Rogue DHCP Server   82
 
Chapter 5 Internet Information Services 7.0   85
 The Web Sites Under the Hood   85
 External-Facing Web Sites Included with SBS 2008   86
 Internal Web Sites Included with SBS 2008   86
 Additional Web Sites That Can Be Combined with SBS 2008   87
 Protecting the Server   87
 Default SBS Web Sites   88
 Integration with SharePoint   89
 Configuring the Default SBS Web Sites   89
 Settings for the Default Web Site   95
 Settings for the SBS SharePoint Site and for the SharePoint Central Administration v3   96
 Settings for the SBS Web Applications and Windows Server Client Deployment Applications   97
 Settings for the WSUS Administrator Web Site   98
 Protecting Web Site Configuration   99
 Backup and Recovery of Metadata Information   99
 The Appcmd Command   100
 Backing Up the Web Site Configuration   101
 Using System State Backup   103
 Backup and Recovery of Web Sites   104
 Configuring Additional Web Sites   104
 Managing SSL Certificates in IIS   106
 Understanding the Default Certificates   107
 Deciding When to Use a Third-Party Certificate   107
 Working with Third-Party Certificates   108
 Requesting and Installing a Third-Party Certificate with the Add a Trusted Certificate Wizard   108
 Manually Requesting and Installing a Third-Party Certificate   110
 Integrating External Web Publishing   116
 Troubleshooting IIS   117
 Service Unavailable   117
 Server Not Found.    118
 
Chapter 6 Remote Web Workplace and Other Remote Access Solutions   121
 Understanding the Role of Remote Accessibility Solutions in SBS 2008   121
 Remote Web Workplace   122
 VPN   126
 RDP   126
 Managing and Using Remote Web Workplace   128
 Managing the Remote Web Workplace Interface   128
 Using the Remote Web Workplace Interface   133
 Managing and Using VPN   136
 Managing VPN   136
 Using VPN   140
 Managing and Using Remote Desktop   141
 Managing Remote Desktopv   141
 Using Remote Desktop   152
 Securing Remote Access Solutions   159
 Network Security   160
 Password Security  161
 Troubleshooting Remote Access Solutions   162
 RWW Access Issues   162
 VPN Access Issues   163
 RDP Access Issues   163
 
Chapter 7 SharePoint and Companyweb   165
 Understanding the Role of SharePoint and Companyweb in SBS 2008   166
 Companyweb’s Components   166
 What’s “In the Box” with SharePoint?    167
 Understanding the Default Settings of SharePoint and Companyweb   173
 Companyweb Port Settings   173
 Companyweb Mobile Settings   173
 SharePoint Default URL Mapping     174
 Default Program and Data File Locations   175
 Customizing SharePoint and Companyweb   176
 Merging Data from an Existing WSS 3.0 Site into Companyweb   177
 Developing a Data Protection Plan for SharePoint and Companyweb   180
 The Recycle Bin   180
 Backup and Restore with Native SharePoint Backup   181
 Backup and Restore with Small Business Server Backup   183
 Troubleshooting SharePoint and Companyweb   185
 Event ID Error Message 10016 Is Logged in the System Log After You Install Windows   SharePoint Services 3.0   185
 Migration   186
 
Part 3 Managing E-Mail
Chapter 8 Exchange Management   191
 Default Mail Configuration   193
 Mail Hygiene   194
 Preventing the Reverse NDR Attack   197
 Configuring Recipient Filtering   198
 SMTP Tarpitting   198
 Hosted Anti-Spam Solutions   199
 Getting Your Mail Delivered   200
 How Mail Gets Delivered   200
 Ensuring Delivery   200
 The Windows SBS POP3 Connector   203
 How Does the POP3 Connector Work?    203
 Limitations of the POP3 Connector   204
 Setting Up the POP3 Connector   204
 Receiving Mail for Multiple Domains   206
 Adding Additional E-Mail Domains   206
 Routing Mail for a Non-Authoritative Zone   212
 Cohosting Multiple Organizations on a Single Server   215
 Getting Information About Mailboxes   217
 Managing Limits   218
 With the GUI   218
 Setting Limits with PowerShell   221
 Using Transport Rules   222
 Setting Up Disclaimers with Transport Rules   222
 To Create Copies of E-Mails   223
 Archiving Mail   224
 Using SharePoint Libraries   224
 Using Exchange Journaling   225
 Troubleshooting Exchange Management Issues   230
 Troubleshooting Outbound Mail Delivery   230
 Troubleshooting the Content Filter   235
 Troubleshooting POP3 Connector   237
 
Chapter 9 Exchange 2007 Client Connectivity   241
 Choosing the Right Exchange Client   242
 Outlook 2007   243
 What’s New in Outlook 2007   243
 Installing Outlook 2007   244
 Configuring Outlook 2007   245
 Cached Exchange Mode   247
 Outlook Anywhere   252
 How Outlook Anywhere Works   253
 Configuring Outlook Anywhere   253
 Outlook Web Access 2007   258
 Improvements in Outlook Web Access 2007   258
 Using Outlook Web Access 2007   259
 E-Mail Certificates in OWA and Outlook 2007   263
 Remote File Access in OWA 2007   264
 ActiveSync   265
 Different Versions of ActiveSync   265
 Windows Mobile Devices   266
 iPhone   270
 Palm Devices   272
 Troubleshooting Exchange 2007 Client Connectivity   272
 Troubleshooting Auto Account Setup   273
 Troubleshooting Cached Exchange Mode   273
 Troubleshooting Exchange 2007 ActiveSync   274
 
Chapter 10 Exchange Disaster Recovery   277
 Understanding the Exchange Database Structure   278
 Exchange Storage Groups   279
 Extensible Storage Engine (ESE) Databases   281
 Circular Logging   283
 Checkpoint File   283
 Transactions 284
 Understanding Exchange Backup Methods and Requirements   285
 Online Backup  286
 Offline Backup   287
 Security Permissions   288
 Configuring Deleted Item and Mailbox Retention   289
 Using Local Continuous Replication   290
 Using Windows Backup   294
 Using Export-Mailbox   295
 Using ExMerge   296
 Other Backup Solutions   298
 Recovering Exchange Databases from Backup   298
 Events Requiring Exchange Recovery   299
 Recovery Process   300
 Using the SBS Backup Wizard to Restore   300
 Using the Recovery Storage Group   303
 Mailbox Recovery Using a Recovery Storage Group   307
 Using ExMerge to Restore   309
 Using Third-Party Solutions to Restore.    310
 Repairing a Damaged Exchange Database   311
 Recovery Tools   311
 ESEUTIL /R   314
 ESEUTIL /P   314
 ISINTEG   315
 Troubleshooting Exchange Disaster Recovery Issues   316
 
Part 4 Managing Client Connectivity
Chapter 11 Group Policy in SBS 2008   321
 How SBS 2008 Employs Group Policies   322
 Default AD Policies   322
 User Folder Redirection   323
 WSUS Implementation in SBS 2008   323
 Workstation Client-Specific Settings   323
 SBS 2008 User Account Settings   323
 Overview of Group Policy   324
 Group Policy Settings   324
 Group Policy Preferences   325
 Working with the Group Policy Management Console   328
 Navigating the Group Policy Management Console   329
 Viewing Group Policy Settings   330
 Group Policy Scope and Order of Application   335
 Working with Group Policy Modeling and Results   339
 Creating the Modeling Report   340
 Creating the Results Report   342
 Default SBS 2008 Group Policy Objects   343
 Default Domain Controllers Policy   344
 Default Domain Policy   346
 Small Business Server Folder Redirection Policy   347
 Update Services Client Computers Policy   348
 Update Services Common Settings Policy   349
 Update Services Server Computers Policy   349
 Windows SBS Client Policy   350
 Windows SBS CSE Policy   351
 Windows SBS Client--Windows Vista Policy   352
 Windows SBS Client--Windows XP Policy  352
 Windows SBS User Policy   353
 Creating and Modifying Group Policy Objects in SBS 2008   354
 Planning the GPO   355
 Testing the GPO   357
 Implementing the GPO   361
 Troubleshooting Group Policy   361
 Group Policy Testing Tools   361
 Backing Up and Restoring Group Policy   366
 
Chapter 12 User and Computer Management   369
 Understanding the Role of User and Computer Management in SBS 2008   369
 Understanding the Role of User Management in SBS 2008   370
 Understanding the Role of Computer Management in SBS 2008   371
 Understanding the Default Settings of User and Computer Management   371
 Understanding User Default Settings   371
 Understanding Default Computer Settings   378
 Customizing User and Computer Management   381
 Customizing User Settings   381
 Customizing Computer Management   392
 
Chapter 13 Macintosh Integration   403
 Understanding the Role of Macintosh Integration in an SBS 2008 Network   403
 Native Tools   404
 Third-Party Tools  404
 Planning and Preparing the Network Environment   405
 Domain Naming Conventions   405
 Active Directory Integration   405
 Account Username Conflicts   406
 Operating System Notes   407
 Preparing SBS 2008 Server   408
 SBS 2008 as the Network DHCP Server   408
 File Services for Macintosh Not Required   408
 SMB Signing Compatibility Requirements   408
 Connecting Macs to the SBS 2008 Network   410
 Configure DHCP Support on the Mac   410
 Configuring Mac OS 10.5   412
 Accessing Files   414
 Configuring Mac OS 10.4   414
 Configuring Mac OS 10.5   416
 Connecting to Active Directory   417
 Configuring Mac OS 10.4   417
 Configuring Mac OS 10.5   422
 Accessing E-Mail   428
 Preparing the SBS 2008 Network   429
 Preparing the Macintosh for Entourage Connectivity   429
 Configuring Entourage 2004   431
 Configuring Entourage 2008   433
 Accessing SBS 2008 Web Resources   435
 Companyweb   436
 Outlook Web Access   437
 Remote Web Workplace   437
 Troubleshooting   437
 Network Connectivity   437
 File Share Access   440
 E-Mail Access   440
 Windows Support on the Macintosh   441
 Boot Camp   441
 Parallels Desktop for Mac and VMWare Fusion   442
 
Chapter 14 Additional Servers   445
 Understanding the Role of Additional Servers in an SBS 2008 Network   446
 Licensing for Additional Servers   446
 Scenarios for Additional Servers   447
 Misconceptions About Using Additional Servers   450
 Implementing Additional Servers   450
 Common Implementation Tasks   451
 Additional Domain Controller Configuration   459
 Terminal Server Configuration   469
 Developing a Data Protection Plan for Additional Servers   478
 Installing Backup Services   478
 Running a Manual Backup     479
 Scheduling Regular Backups   479
 
Chapter 15 Managing Workstations Through Group Policy   485
 Editing and Adding to Default Policies and Settings   491
 Organizational Units   491
 Security Groups   492
 Default Policies   493
 Group Policy Impact on Workstations   499
 Update Services Client Computer Policy   499
 Update Services Common Settings Policy   500
 Windows SBS User Policy   502
 Group Policy per Workstations   504
 Windows SBS Client--Windows Vista Policy   505
 Default Vista Firewall Policies   507
 Windows SBS Client--Windows XP Policy   509
 Windows SBS Client Policy   510
 Small Business Server Folder Redirection   510
 Deploying Software   511
 Controlling the Workstations   515
 Adjusting Permissions Using Group Policy   516
 Using Group Policy in the Vista Era   519
 User Account Control   520
 Mapping Network Drives   521
 Controlling USB Devices   522
 Troubleshooting   526
 
Part 5 Managing Security and System Health
Chapter 16 Monitoring and Reporting   531
 Understanding the Role of Monitoring and Reporting in SBS 2008   532
 Understanding the Default Settings of Monitoring and Reporting   533
 Security   534
 Updates   534
 Backup   534
 Other Alerts   534
 Notification Settings   534
 Setting Up the Default Monitoring Reports   535
 The Daily Report   538
 The Weekly Report   541
 Customizing Monitoring and Reporting   543
 Setting Up Your Own Report   544
 Creating Custom Alerts and Notifications   545
 Deploying the Custom Alert   549
 Sample Event for OneCare   551
 Developing a Data Protection Plan for Monitoring and Reporting   552
 Special Backups of the Database   552
 Scheduling a Backup   553
 Shrinking a Database   555
 Additional Reporting Capabilities   555
 WSUS Reports   555
 FSRM Reports   558
 Troubleshooting Monitoring and Reporting   558
 Best Practices Analyzer   562
 Third-Party Monitoring Solutions   563
 
Chapter 17 Managing Server and Workstation Security   565
 The Benefits and Pitfalls of a Single Integrated Server   565
 Covering the Basics   566
 Physical Security   566
 Default Shares   566
 Passwords   568
 Shared Folders   570
 Creating a Share Using the Add a New Shared Folder Wizard   571
 Creating a Share Without Using the Wizard   573
 Folder Redirection   574
 File Server Resource Manager   576
 Storage Reports Management   577
 Quota Management   578
 Default Security Groups   579
 User Roles   581
 Creating and Editing User Roles   582
 Changes to Administrative Access in Windows 200   584
 UAC--User Account Control   584
 Firewall Protection   588
 Windows Firewall with Advanced Security   588
 Enable Logging   590
 Configuring Rules   591
 Windows Firewall in XP and Vista   593
 Edge Firewall   594
 Ports and Firewall Discovery   594
 The Case for Controlling Outbound Access   595
 OneCare for Server   596
 Configuring OneCare   597
 Additional Online Features   598
 Windows Software Update Services   601
 Managing WSUS   602
 Changing Settings   602
 Maintaining WSUS Health   604
 Expanding the Definition of Security   605
 Backup   606
 Group Policy   606
 Remote Access to Network Resources   607
 
Chapter 18 Backup and Disaster Recovery   609
 What’s New with SBS 2008 Backup and Recovery   610
 New Backup Technology   610
 Design Considerations   612
 Improved Backup   612
 Easier Scheduling   613
 Dedicated Backup Devices   613
 Exchange/SharePoint Backup and Recovery   613
 Easier Recovery   614
 No Built-in Client Backup   614
 Understanding Backup Issues   614
 File Recovery   614
 Archiving   615
 System Recovery   615
 Hardware and Media   616
 The Backup Plan   616
 Site and Security   617
 Backup Schedule   617
 Using the SBS Backup Tools   618
 Windows SBS Console   619
 Windows Server Backup   627
 WBADMIN Command-Line   631
 Windows Recovery Environment   633
 Backing Up SBS 2008 Premium Second Server   633
 Disaster Recovery with SBS Backup Tools   634
 Recovery Wizard   635
 Full (Bare-Metal) Restore   639
 Troubleshooting Backup Issues   640
 
Part 6 Beyond SBS 2008
Chapter 19 IPv6 Overview   645
 Introducing IPv6   646
 New Features   646
 Why Do I Need IPv6?    647
 How Do I Read IPv6?    647
 Saying Goodbye to DHCP   648
 Creating IPv6 DNS Entries   649
 Using IPv6   649
 IPv6 in Action--Windows Meeting Space   649
 Troubleshooting IPv6   652
 Troubleshooting Utilities   652
Learning Path   653
 
Chapter 20 PowerShel1   655
 Who Needs PowerShell   655
 Why PowerShell?    656
 How PowerShell Is Used   656
 PowerShell Under the Hood   657
 PowerShell Basics   658
 Using PowerShell   659
 Getting Started   660
 Commands   661
 Aliases   663
 Execution Settings   664
 Basic PowerShell Example   664
 Windows PowerShell Script   666
 Exchange PowerShell Script   668
 The Power of PowerShel   672
 get-command   672
 Get-help   685
 get-member   686
 Get-PSDriv   687
 PowerShell Resources   687
 
Chapter 21 Advanced Installation Options   691
 Understanding the Answer File   691
 Answer File Generator   691
 Answer File Format   695
 Installing SBS 2008 with a Custom Internal Domain Name   698
 Prepare the Answer File   698
 Perform the Installation   699
 Installing SBS 2008 into an Existing Active Directory Domain   700
 Prepare the Existing Server    701
 Install SBS 2008 in Migration Mode   707
 Configuring the New Server   708
 Moving Data and Settings from the Old Server   712
 Reconfigure the Old Server   717
 Installing Forefront Security for Exchange and Windows Live OneCare for Server Manually   720
 Forefront Security for Exchange   720
 Windows Live OneCare for Server  722
 A SBS 2008 Resources   725
 Microsoft Community Resources   725
 SBS 2008 Technical Documentation   725
 Web Sites and RSS Feeds   725
 Newsgroups   726
 Web Logs (Blogs)    726
 Small Business Community Resources   726
 Web Sites/Blogs   726
 Mailing Lists   727
 Exchange Resources   727
 Macintosh Resources   728
 Web Pages and RSS Feeds   728
 Newsgroups   728
 Mailing Lists   728
 iPhone Resources   728
 Outlook Resources   729
 Outlook Web Access Resources   729
 ActiveSync/PocketPC Resources   729
 SBS Monitoring and Reporting Resources   730
 Group Policy Resources   730
 PowerShell Resources   731
 Web Resources   731
 Books   731
 RRAS, VPN, and Network Security Resources   731
 Terminal Server Resources   732
 Workstation Security Resources   732
 Anti-Virus/Anti-Malware Tools   732
 Security Response Toolkit   733
 Security and Patching Resources   734
 General Security Information   734
 WSUS Resources   735
 
Index   737

About the author

Eriq Oliver Neale is the owner of EON Consulting (http://www.eonconsulting.net), a small business technology consulting practice in Denton, Texas, and a partner in Third Tier (http://www.thirdtier.net), an organization that provides escalation support for IT organizations around the globe. He is an internationally-recognized Small Business Server expert, and has been awarded the Most Valuable Professional designation for Small Business Server since 2005. Eriq was the lead author for Microsoft Small Business Server 2003 Unleashed, and his other writing credits include contributions to The Internet Unleashed 1997, Windows 2000 Server System Administrator’s Handbook, E-mail Virus Protection Handbook, and several books in both the 2000 and 2003 series MCSE exam preparation series.
 
Eriq is a 20+-year veteran in the IT industry, getting his start with DOS 2.1 and Novell 1.1. Over the course of his career, he has worked with various operating platforms (Microsoft, Apple, Novell, UNIX, Linux, VAX, AS/400), and he has focused on providing integration solutions for differing platforms. He has worked for small organizations, as well as Fortune 500 companies. Eriq’s introduction to the Small Business Server product line came in a one-year stint supporting the product for Microsoft Product Support and Services in Las Colinas, Texas. Since then, he has been focusing on providing solutions to make running and supporting SBS easier.
 
In addition to writing, Eriq maintains two blogs, one technical (http://simultaneouspancakes.com/Lessons) and one business-focused (http://msmvps.com/blogs/onq), and hosts a technology-focused weekly Internet radio program for small business owners (http://www.eoncall.com). He speaks regularly at industry conferences and user groups on a variety of SBS-related topics.
 
Eriq is a native Texan and makes his permanent residence in Denton. He is married, and he and his wife have a menagerie of animals for children. When not writing, blogging, or speaking about technology, he can be found attending baseball and women’s college basketball games, writing and recording music, or reading mysteries.
 
Amy Babinchak has officially been in IT since 1994 and unofficially for 10 years prior. Like many IT professionals, she started out helping people around the office and in the college dorm to build and use computers. Her knowledge grew from MS-DOS and the early PC applications into a full-time career, when she made the switch from professional environmentalist working from grant to grant into the world of enterprise IT support. In her career, she has supported MS-DOS, Windows 3.11, Novell, and Mac OS, all the way on up to the current versions. Having started her career in enterprise support, Amy noticed that many small businesses were languishing with poorly conceived networks and lack of consistent support. Excessive travel coerced her into opening her own business in 2000.
 
Amy is now the President of Harbor Computer Services (http://www.harborcomputerservices.net) to serve small businesses in the metro Detroit area and a Managing Partner in Third Tier (http://www.thirdtier.net), which provides escalation support services to IT organizations around the world. Harbor Computer Services has been recognized as a Small Business Specialist (SBSC). Amy actively participates in two local user groups and several online newsgroups. She has spoken at local and international conferences on SBS technical and security topics, including SMB Nation and SMB Summit. Amy is a Forefront MVP and has contributed her technical writing skills to Microsoft SBS 2003 Unleashed and various web sites. When these things don’t keep her busy enough, she provides remote support services for small business consultants using ISA. Amy firmly believes in maintaining work-life balance and has designed her company around this concept. She practices what she preaches by spending as much time as possible on her sailboat, cruising northern Lake Huron.
 
Steve Banks is a speaker, author, and consultant focusing on the small business space and Windows Small Business Server. With more than 17 years in computer technology fields, he is also the founder of the Puget Sound Small Business Server User Group and president of Banks Consulting Northwest Inc. Steve has collaborated with Microsoft, Forbes, and Hewlett-Packard on white papers and case studies focusing on TechNet, Small Business Server 2000, and Windows Small Business Server 2003.
 
Timothy Truman Barrett is cleverly disguised as a mild-mannered geek. He actually is a happily married man with his lovely wife of 18 years, Dayna. They have two wonderful daughters, Stephanie and Lauren, who are also lovely. And Tim hates monkeys. A lot. Obsessed with building things from Lincoln Logs and Tinker Toys almost from birth, Tim finally got his first computer at age 15--an old used TRS-80 Model I. It had no instructions or manuals, but by trial and error, he figured out how to make it work. He also learned BASIC and spent the entire summer bugging his mother and six siblings by constantly showing them all the “cool” stuff he could do with it. After studying computer aided drafting (CAD) and physics at Louisville Technical Institute, he went to work in the healthcare industry and then moved into information technology. As a veritable jack-of-all-trades, Tim has worked with just about everything: sewing machines, table saws, X-ray machines, IBM mainframes, phone systems, servers, PCs, and the occasional backhoe.
 
At age 39, Tim is currently a Microsoft Certified Professional, a Microsoft Small Business Specialist, Microsoft SBS MVP, and the founder of the Kentucky Small Business Server User Group (KYSBSUG). His motto is, “No Geek Left Behind.” He also has strong religious values as one of Jehovah’s Witnesses.
 
Susan Bradley blogs at www.sbsdiva.com (http://www.sbsdiva.com) and writes on patch management issues for Brian Livingston’s Windows Secrets newsletter. In addition to being one of the writers on this book and Windows Small Business Server 2003 Unleashed with Eriq Neale, she has been a contributing author to the Windows Server 2008 Security Resource Kit, and she has been a contributing author for Harry Brelsford’s SBS 2003 Best Practices book.
 
Dean Calvert is owner and managing director of Adelaide-based Calvert Technologies (www.calvert.net.au), a Microsoft Gold Certified Partner, and South Australia’s first Small Business Specialist. For more than 13 years, Calvert Technologies has been one of Adelaide’s leading providers of IT solutions and services in the SMB market. Dean has presented at SMB Nation (Seattle and Redmond), Microsoft ANZ Partner Conference (Sunshine Coast), Microsoft Worldwide Partner Conference (Boston and Denver), and TechEd (Gold Coast and Sydney). He often works with Microsoft to present at partner and customer events throughout Australia. In October 2004 Dean became a Microsoft MVP (SBS) and was selected as Australia’s first Small Business Specialist Community Partner Area Lead for the 2007—2008 year. Dean also facilitates the Adelaide SBS Users Group (www.sbsusers.net) which has been running since July 2003. Dean is extremely fortunate to be the husband of Vivienne and father of Reece and Brittany, who regularly pull him away from his computer to show him what life really is all about.
 
Cris Hanna, BS, SBS-MVP, is the only remaining original SBS MVP, first recognized by Microsoft in 1997. Cris holds a Bachelor of Science in Computer Information Systems and in Management from Park University. Cris is the owner and principal consultant of Computing Possibilities Unlimited in Belleville, IL and focuses on Small Business Customers and consumer support. With over 20 years experience in IT, ranging from enterprise to single users, you can typically find Cris regularly posting in the Microsoft Public Newsgroups specifically focused on Small Business Server.
 
Cris is the founder of the St. Louis area Small Business Solutions Group, made up of Microsoft Partners who focus on providing software and services to small business.
 
Kevin James is a solutions architect with more than 15 years of IT consulting experience in Microsoft technologies. He provides services and solutions to large international corporations and small business entities alike through organizations like Microsoft Consulting, HP Services, and his own consulting company. Kevin James is now in his second consecutive year as a Microsoft Small Business Server Most Valuable Professional award recipient.
 
Jeff Middleton is well recognized worldwide in the Microsoft Small Business Server (SBS) community, known as a speaker, author, advisor, and technical community leader. Microsoft has awarded him each year since 1999 with the prestigious Small Business Server Most Valuable Professional recognition. Based upon 20 years of experience as a consultant and system integrator in small business and vertical market applications, he’s operated his own business located in New Orleans since 1990. Jeff’s name is now synonymous with Swing Migration, the worldwide SMB consultant’s choice of methodology for SBS Server replacement. He founded SBSmigration.com in 2004, providing a technical mentor and training product as a project consultant to consultants. His work is both published and cited in books and trade journals.
 
As an expert in disaster recovery, domain migration, and a full-range of topics on the SBS and Windows platforms, Jeff travels constantly as a popular speaker. He has presented at conferences internationally including the Microsoft Partner Program, Tech Ed, SMBTN, ITA, and SMB Nation, as well as lending his support in person as a guest speaker to more than 50 local IT Pro groups of all sizes in North America, Australia, and Europe. Starting in 2007, he launched the SBSmigration.com IT Pro Conference held annually during May in New Orleans, offering a unique discussion forum for experts in SMB business and technology.
 
David Shackelford works for himself as an instructor and gun-for-hire for Exchange, Windows Server, and SBS-related projects. He plans deployments and migrations, conducts audits, and troubleshoots Exchange and SBS problems around the world, all remotely from his office in Olympia, WA. He is associated with CoopLink Ltd, a Microsoft Gold Partner, where he serves as the network architect and project planner. David actively participates on the technical forums at Tek-Tips.com and other random places where Exchange and SBS are being discussed, and he authored a TrainSignal video course on Exchange 2007. He has been awarded the Microsoft MVP award for his contributions to the Exchange community every year since 2004, and keeps a close involvement with the SBS production cycle and program group.
 
Kevin Weilbacher, SBS-MVP, is a small business consultant in the Tampa, Florida area, and is involved with the Tampa Bay SBS User group. He has worked with the Microsoft SBS Server product for eight years, and was first selected as a Microsoft SBS MVP in 2004. He has managed IT departments in the automobile, healthcare, and financial industries, and speaks on the topics of SBS and small business issues, especially security and compliance, at both the local and national levels.

Summary

Taking readers inside the inner workings of SBS as no other book does, this text covers planning, installation, configuration, security, management and administration, and troubleshooting. This edition provides unique coverage of interoperability with Mac systems.

Product details

• Authors: et al, et al., Eriq Neale, Eriq Oliver Neale
• Publisher: Sams
• Languages: English
• Product format: Paperback / Softback
• Released: 19.12.2008
• EAN: 9780672329579
• ISBN: 978-0-672-32957-9
• No. of pages: 816
• Dimensions: 178 mm x 231 mm x 1 mm
• Weight: 1236 g
• Illustrations: w. figs.
• Series: Sams; Unleashed; Sams
• Subject: Natural sciences, medicine, IT, technology > IT, data processing > Data communication, networks