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Zusatztext Mark Hagland provides the how-to details for health care executives who are ready to lead meaningful supply-side responses to the growing demand for safe and error-free medical services. Our previous book made the case for transformation and introduced structural approaches for getting started on the road to success. His new book provides detailed instructions for completing the journey. ... It shows how theory has been put into practice by some of the best delivery organizations in the world --Jeffrey C. Bauer! PhD! Partner! Futures Practice Affiliated Computer Services Healthcare Solutions! Chicago Informationen zum Autor Mark Hagland Klappentext Looking for ways to improve quality and cut costs! healthcare organizations are overhauling their operational systems. After analyzing the changing demands and demographics behind this current push! Hagland looks at in-depth case studies involving dramatic transformations in health delivery systems of varying complexity. Zusammenfassung Shows readers the way forward in the gargantuan task of transforming health care quality in America. This title demonstrates how pioneering organizations are combining new tools with a new way of thinking to reinvent the way we deliver health care services in this country. Inhaltsverzeichnis Introduction: The Long, Long, Long Journey to Quality In Health Care (Or How Did It Come To This?). A Brief History of Quality and Not-Quality in Health Care, and How Purchasers, Payers and Consumers Are Busy Reframing the Whole Discussion. Pressures from Purchasers and Payers: A Look at Demographic Trends, Pay for Performance, Consumer-Directed Health Care, and Other Trends. What is Transformative Quality? And How Is the Concept of Quality Being Actively Redefined in the Health Care Industry? Six Case Studies in Transformative Quality. Information Technology and Quality. Policy Implications, Future Forecasts. Appendix (Resources, Terms). Index. ...
