Managing Performance Improvement

Zusatztext 'In a world obsessed with performance and performance improvement! the authors bring a highly critical perspective to the topic. Every senior manager should read this book before embarking on any of the usual performance improvement initiatives so often recommended in standard texts or by consultants. No stone remains unturned in this book - TQM! Six Sigma! the Balanced Scorecard! BPR! Lean! and so on are all given the same treatment. This book is excellent and should be recommended reading on every MBA programme.'-Mike Simpson! University of Sheffield! Management School! UK'Baxter and MacLeod's book goes well beyond most of the established texts on performance management by giving special consideration to the important aspects of strategy and improvement. It has a refreshing style that blends the historical! theoretical! and practical contexts while also drawing on useful case examples.' -David Bennett! Aston Business School! UK Informationen zum Autor Lynne F. Baxter is Senior Lecturer in Management Information Systems at The York Management School. Alasdair MacLeod is an Honorary Research Fellow at Heriot-Watt University. Klappentext This key book takes a critical view of the techniques and approaches available for implementing successful performance improvement initiatives, drawing on extensive real-world case studies and the authors' experiences of researching in this area. Zusammenfassung This key book takes a critical view of the techniques and approaches available for implementing successful performance improvement initiatives, drawing on extensive real-world case studies and the authors’ experiences of researching in this area. Inhaltsverzeichnis 1. Introduction Section 1: The Management Role in Performance Improvement 2. Leadership 3. The Relationship between Strategy and Performance Improvement 4. Performance Measurement Section 2: Improvement as Damage 5. Superficiality 6. Considering the Gender Aspect to Involvement 7. Continuous or ‘Big Bang’ Improvement: Using the Analogy of the Body Section 3: Repair 8. Repair at an Individual Level 9. Repair at the Level of the Organization: The Contribution of External Frameworks 10. Conclusions ...

Product details

• Authors: Lynne F Baxter, Lynne F. Baxter, Lynne F. (The York Management School Baxter, Lynne F. Macleod Baxter, Baxter/MacLeod, Alasdair Baxter Macleod, Alasdair M MacLeod, Alasdair M. MacLeod, MACLEOD ALASDAIR BAXTER LYNNE, MacLeod Alasdair M.
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 16.11.2007
• EAN: 9780415366809
• ISBN: 978-0-415-36680-9
• No. of pages: 198
• Subjects: Guides; Social sciences, law, business > Business > General, dictionaries; Business & Economics / General, Economics, BUSINESS & ECONOMICS / Production & Operations Management, Personnel & human resources management, Production & quality control management, Personnel and human resources management, Quality Assurance (QA) & Total Quality Management (TQM), Quality Assurance (QA) and Total Quality Management (TQM), Production and quality control management