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Zusatztext " Learning from Work is a satisfying read that sheds light on the situated nature of workplace learning. Prepackaged learning solutions don't work for good reasons-as Anne Beamish shows in this case study of automobile dealerships. Readers will see how they can use design thinking to get below the surface of learning problems and proposed solutions." -Victoria J. Marsick! Co-Director! J.M. Huber Institute for Learning in Organizations Informationen zum Autor Anne Beamish is the Director of archNet, a research group within the Design Laboratory in the School of Architecture and Planning at MIT concerned with the application of design principles in a range of contexts. Klappentext In a rapidly changing and unpredictable business environment, the sharing of knowledge, communication, and learning have become increasingly important. Learning from Work addresses these growing workplace needs. Using the example of automobile dealerships, Beamish examines how workers communicate and learn. Rather than relying on standard solutions, the author shows how applying design thinking to complex management and policy problems can lead to more effective solutions for learning and collaborating in any organization. Zusammenfassung Addresses the need to understand a workplace by examining how people communicate and learn in one of the industry structures: the automobile industry. The combination of global scale, and the nature of the relationships between the manufacturers and the dealerships make the barriers to communication and learning quite high.
