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Informationen zum Autor Adele B. Lynn (Belle Vernon! PA) is the founder and owner of The Adele Lynn Leadership Group! an international consulting and training firm whose clients include many Fortune 500 companies. Her business focuses on helping organizations strengthen productivity and quality through improvements in emotional intelligence and workplace trust. Her previous books include Quick Emotional Intelligence Activities for Busy Managers (978-0-8144-0895-7)! The Emotional Intelligence Activity Book (978-0-8144-7123-4) and The EQ Difference (978-0-8144-0844-5). Klappentext For smart and strategic hiring managers looking to take their evaluation skills to the next level, this practical guide provides 250 behavior-based questions to help you asses the emotional intelligence (EQ) skills of job applicants Zusammenfassung Author Adele Lynn gives business leaders the skills and understanding they need to assess candidates’ emotional intelligence and ensure they’re the right fit for the job. Smart hiring managers know that emotional Intelligence (EQ) is a key indicator of success. What they don’t know is how best to spot it. The EQ Interview explains the five key areas of emotional intelligence and how these competencies enhance job performance, and then then arming interviewers with more than 250 behavior-based questions specially formulated to help determine how applicants have exhibited and leveraged their EQ skills in the past. In this helpful guide, hiring managers and business professionals will learn: How to spot the right candidates for the job from the start, how they can analyze and interpret answers to predict future success, and how to spot “EQ frauds” to avoid costly hiring mistakes. Filled with insightful examples and useful bonus resources providing more in-depth information on emotional intelligence competencies, The EQ Interview shows how go beyond evaluating job qualifications to consider the fundamental value of emotional intelligence. Inhaltsverzeichnis CONTENTS 1Introduction1 2The Five Areas of Emotional Intelligence and the EQ Job Competencies7 3Self-Awareness15 Competency 1: Impact on Others16 Competency 2: Emotional and Inner Awareness20 Competency 3: Accurate Assessment of Skills and Abilities26 4Self-Control or Self-Management33 Competency 1: Emotional Expression35 Competency 2: Courage or Assertiveness39 Competency 3: Resilience42 Competency 4: Planning the Tone of Conversations47 5Empathy53 Competency 1: Respectful Listening54 Competency 2: Feeling the Impact on Others56 Competency 3: Service Orientation58 6Social Expertness65 Competency 1: Building Relationships68 Competency 2: Collaboration71 Competency 3: Conflict Resolution74 Competency 4: Organizational Savvy78 7Personal Influence: Influencing Self85 Competency 1: Self-Confidence86 Competency 2: Initiative and Accountability91 Competency 3: Goal Orientation94 Competency 4: Optimism98 Competency 5: Flexibility and Adaptability101 8Personal Influence: Influencing Others111 Competency 1: Leading Others112 Competency 2: Creating a Positive Work Climate116 Competency 3: Getting Results Through Others121 9Mastery of Purpose and Vision129 Competency 1: Understanding One's Purpose and Values130 Competency 2: Taking Actions Toward One's Purpose133 Competency 3: Authenticity135 10 The EQ Fraud and Other Warning Signs141 All One-Sided: Too Good to Be True142 Other Behavior Trends146 ...
