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Informationen zum Autor Ed Ashley has over 25 years' experience in business and technology leadership, and works with senior management in organizations to run programs for improving efficiency of people and processes, including developing sourcing strategies and managing outsourcing suppliers. Klappentext Real-world examples of cost savings and improved capabilitiesIncrease profit and talent through outsourcingAre you thinking about outsourcing? This practical guide gives you hands-on, step-by-step guidance in implementing outsourcing in your business, from preparing your people and planning a sourcing strategy to negotiating with vendors, drafting a binding agreement, and keeping in compliance. You'll see how to keep communication flowing, measure performance, resolve problems, and end deals.Discover how to:*Know the costs and risks involved*Identify qualified suppliers*Document objectives and review proposals*Manage outsourcing relationships*Avoid common outsourcing mistakes Zusammenfassung Real-world examples of cost savings and improved capabilitiesIncrease profit and talent through outsourcingAre you thinking about outsourcing? This practical guide gives you hands-on, step-by-step guidance in implementing outsourcing in your business, from preparing your people and planning a sourcing strategy to negotiating with vendors, drafting a binding agreement, and keeping in compliance. You'll see how to keep communication flowing, measure performance, resolve problems, and end deals.Discover how to:*Know the costs and risks involved*Identify qualified suppliers*Document objectives and review proposals*Manage outsourcing relationships*Avoid common outsourcing mistakes Inhaltsverzeichnis Introduction.Part I: The Ins and Outs of Outsourcing in Today's Marketplace.Chapter 1: A Quick Overview of Outsourcing.Chapter 2: Understanding What Outsourcing Is and Isn't.Chapter 3: Cha-Ching: The Costs of Outsourcing.Chapter 4: Determining Whether Your Organization Is Ready to Outsource.Part II: Getting Your Outsourcing Ducks in a Row.Chapter 5: Preparing Your Organization (and Team) for Outsourcing.Chapter 6: What to Consider When Outsourcing in the International Arena.Chapter 7: Planning a Sourcing Strategy.Chapter 8: Defining Your Scope: What You Want to Outsource.Part III: Putting Outsourcing into Action.Chapter 9: Choosing Service Providers: The Selection Process.Chapter 10: Getting a Firm Grasp on Pricing.Chapter 11: Documenting Your Objectives and Reviewing Proposals.Chapter 12: Negotiating with Vendors and Signing on the Dotted Line.Chapter 13: Implementing the Transitions, Transformations, and Other Changes.Part IV: Making Your Outsourcing Arrangements Work.Chapter 14: Governing the Service and the Relationship.Chapter 15: Communicating Your Outsourcing Plans.Chapter 16: Completing or Ending the Job.Chapter 17: The Ethics of Outsourcing.Part V: The Part of Tens.Chapter 18: Ten Benefits of Outsourcing.Chapter 19: Ten (Plus One) Top Outsourcing Mistakes and How to Avoid Them.Part VI: Appendixes.Appendix A: Glossary.Appendix B: About the CD.Index....
