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Detailed Contents Preface PART I THE CONTROL FUNCTION OF MANAGEMENT 1 Management and Control Management and control Causes of management control problems Characteristics of good management control Control problem avoidance Control alternatives Notes Leo’s Four-Plex Theatre Wong’s Pharmacy Private Fitness, Inc. PART II MANAGEMENT CONTROL ALTERNATIVES AND THEIR EFFECTS 2 Results Controls Prevalence of results controls Results controls and the control problems Elements of results controls Conditions determining the effectiveness of results controls Conclusion Armco, Inc. -- Midwestern Steel Division Visionary Design Systems: Are Incentives Enough? Houston Fearless 76, Inc. 3 Action, Personnel, and Cultural Controls Action controls Action controls and the control problems Prevention versus detection Conditions determining the effectiveness of action controls Personnel controls Cultural controls Personnel/cultural controls and the control problems Effectiveness of personnel/cultural controls Conclusion Atlanta Home Loan Alcon Laboratories, Inc. (A) Axeon N.V. 4 Control System Tightness Tight results control Tight action controls Tight personnel/cultural controls Multiple forms of controls Conclusion Lincoln Electric Co. Controls at the Bellagio Casino Resort 5 &...
