Retail Crime, Security, and Loss Prevention - An Encyclopedic Reference

Informationen zum Autor Charles “Chuck? Sennewald, CSC, CPP, is an independent security management consultant and expert witness and the author of numerous Butterworth-Heinemann titles, including "Effective Security Management"; "Security Consulting"; "Retail Crime, Security and Loss Prevention: An Encyclopedic Reference;" "From the Files of a Security Expert Witness"; and earlier editions of this book "The Process of Investigation." Chuck is a graduate of California State University - Los Angeles with a BS degree in Police Science and Administration. Chuck is also the founder and first president of the International Association of Professional Security Consultants (IAPSC), and is a long-time member of ASIS International. He has lectured and is read in countries around the globe. John Christman, CPP, is the former VP and Director of Security for Macy's West and is now a security consultant. Klappentext Contains over 150 definitions of loss prevention terms. This book discusses topics ranging from accident investigations! counterfeit currency! emergency planning! and workplace violence to vendor frauds. Zusammenfassung Contains over 150 definitions of loss prevention terms. This book discusses topics ranging from accident investigations! counterfeit currency! emergency planning! and workplace violence to vendor frauds. Inhaltsverzeichnis Dedication About the Authors Contributors Preface Introduction A Academic Programs Alarm Systems Amateur Shoplifters Asphyxia Auras (Guilt Auras) Award Programs B Badges and Identification Cards Balancing a Cash Register Bank Deposits Best Practice: Shoplifting Bomb Threats BURGLARY (24-hour stores, e.g., Convenience Stores, Gas Stations, Drug, Grocery, and Liquor Stores) C Cables Case Management and Electronic Incident Reporting Cash Control: Automated Cash Office Security Cash Register Manipulations CCTV: An Historical Perspective in Retailing Celebrity Appearances and Special Events Celebrity and other "Sensitive¿ Arrest Chase/Chasing Policy Check Fraud Citizen's Arrest (Private Person's Arrest) Civil Disturbances Civil Recovery Civil Restitution Collusion Company Property Concessionaires and Tenants Conditional (Controlled) Release Conscience Letters Consent to Search Contract Security in Retail Environments Counterfeit Currency Courtroom Appearance and Testimony Crime Prevention through Environmental Design (CPTED) Customer Accident Investigations Cybersecurity Rules for the Retail Industry D Discount Violations Displays Distribution Centers/Warehouses Docks (Receiving and Shipping) Documentation Drug Store Loss Prevention Drug Testing Drugs in the Workplace E Emergency Planning for Retail Businesses Emergency Exits Employee Fraud Employee Handbook Employee Purchases and Package Control Employee Theft and Misconduct Entrapment Escort Policy and Procedure Ethical Dilemmas and Conflicts of Interest Evidence Exception Reporting Software Executive Protection Expert Witnesses Extortion F Fences and Fencing Fire and Fire Prevention Fitting Rooms and Their Control Forms Fraudulent Outsourcing and Invoicing Fraudulent Refunds G Ghost Employees Gift Card Fraud Good Housekeeping as a Shrinkage Prevention Tool Grab and Run Grocery Loss Prevention H Highjacking Prevention History of Private Security "Holds¿/ Hold Procedures Hotlines: The Modern...

List of contents

Dedication
About the Authors
Contributors
Preface
Introduction
A
Academic Programs
Alarm Systems
Amateur Shoplifters
Asphyxia
Auras (Guilt Auras)
Award Programs
B
Badges and Identification Cards
Balancing a Cash Register
Bank Deposits
Best Practice: Shoplifting
Bomb Threats
BURGLARY (24-hour stores, e.g., Convenience Stores, Gas Stations, Drug, Grocery, and Liquor Stores)
C
Cables
Case Management and Electronic Incident Reporting
Cash Control: Automated
Cash Office Security
Cash Register Manipulations
CCTV: An Historical Perspective in Retailing
Celebrity Appearances and Special Events
Celebrity and other "Sensitive” Arrest
Chase/Chasing Policy
Check Fraud
Citizen's Arrest (Private Person's Arrest)
Civil Disturbances
Civil Recovery
Civil Restitution
Collusion
Company Property
Concessionaires and Tenants
Conditional (Controlled) Release
Conscience Letters
Consent to Search
Contract Security in Retail Environments
Counterfeit Currency
Courtroom Appearance and Testimony
Crime Prevention through Environmental Design (CPTED)
Customer Accident Investigations
Cybersecurity Rules for the Retail Industry
D
Discount Violations
Displays
Distribution Centers/Warehouses
Docks (Receiving and Shipping)
Documentation
Drug Store Loss Prevention
Drug Testing
Drugs in the Workplace
E
Emergency Planning for Retail Businesses
Emergency Exits
Employee Fraud
Employee Handbook
Employee Purchases and Package Control
Employee Theft and Misconduct
Entrapment
Escort Policy and Procedure
Ethical Dilemmas and Conflicts of Interest
Evidence
Exception Reporting Software
Executive Protection
Expert Witnesses
Extortion
F
Fences and Fencing
Fire and Fire Prevention
Fitting Rooms and Their Control
Forms
Fraudulent Outsourcing and Invoicing
Fraudulent Refunds
G
Ghost Employees
Gift Card Fraud
Good Housekeeping as a Shrinkage Prevention Tool
Grab and Run
Grocery Loss Prevention
H
Highjacking Prevention
History of Private Security
"Holds”/ Hold Procedures
Hotlines: The Modern Employee Hotline: Incident Report Management From A to Z
I
Incident Reporting: Electronic
International Foundation for Protection Officers (IFPO)
Integrity Testing of Sales Associates
Integrity Tests
Interactive Video Training
International Association of Professional Security Consultants
Inter-Store and Other Transfers
Interviews and Interrogations: The Process of Interviewing and Interrogation
Investigations
J
Jewelry (Fine)
Juveniles
K
Key Control
Kleptomania
Known Loss Reports
L
Labor Disputes: Managing Them
Labor Disputes: Some Considerations
Law Enforcement Officers as LP Agents
Law Enforcement Retail Partnership Network
Legal Cases by Subject Matter (Case Law)
Legal Considerations
Liaison with Law Enforcement
Lighting: Outside
Lockers
Loss Prevention as a Concept
Loss Prevention Manuals: Content & Preparation
Lost or Unaccompanied Children
M
Malls and Shopping Centers
Manuals for Security/LP: Protection of Contents
Membership Stores
Merchandise Inventory
Miranda Rights
Mission Statement
Security Department Function
N
Negligence in the Employment of LP Personnel
Night Depositories
"No Touch” Policy<

Report

"Retail Crime, Security, and Loss Prevention is destined to become the "go to" source of crime- and loss prevention- related information in the retail industry... They have put in one book a wealth of information, techniques, procedures and source material relative to retail crime and loss prevention which will prove an invaluable reference work for professionals at all levels within the industry." --The Journal: The Voice of Law Enforcement, Vol. 14 No. 2, Summer 2008

Product details

• Authors: John H. Christman, John H. (Security consultant & former VP & Director of Security for Macy's West Christman, Christman John H., Charles A. Sennewald, Charles A. (Independent Security Manage Sennewald, Charles A. (Independent security management consultant Sennewald, Charles A. Christman Sennewald, Sennewald Charles A.
• Assisted by: John H. Christman (Editor), Charles A. Sennewald (Editor)
• Publisher: ELSEVIER SCIENCE BV
• Languages: English
• Product format: Hardback
• Released: 20.02.2008
• EAN: 9780123705297
• ISBN: 978-0-12-370529-7
• No. of pages: 704
• Subjects: Social sciences, law, business > Sociology > Sociological theories; SOCIAL SCIENCE / Criminology, BUSINESS & ECONOMICS / Distribution, Retail sector, Crime and criminology, Crime & criminology, Retail and wholesale industries