Where's Your WOW?

To achieve business success, it's important to have a quality product or service. But it's also vital to have the WOW factor: that indefinable "something" that makes you really stand out. This handbook lays down the law when it comes to wowing customers and clients - sixteen laws, in fact, delivered in short bites.

Product details

• Authors: Robyn Freedman-Spizman, Rick Frishman, Robert Freedman Spizman, Robyn Freedman Spizman
• Publisher: McGraw Hill Trade
• Languages: English
• Product format: Hardback
• Released: 01.03.2008
• EAN: 9780071545198
• ISBN: 978-0-07-154519-8
• Dimensions: 135 mm x 210 mm x 17 mm
• Subject: Social sciences, law, business > Business