Computer Telephony Strategies - A survival guide for technical professionals

About the author

Jeffrey R. Shapiro is the author of Computer Telephony Strategies (Wiley) and has authored more than ten books about Windows NT, Windows 2000, software engineering, networking, and so on. He has written numerous features for magazines such as Call Center, Computer Telephony, and NetworkWorld, and he is also the editor and publisher of the newsletter, Systems Design Age. A consulting engineer for more than 13 years, Jeffrey has worked with hundreds of companies such as Microsoft, Novell, and IBM, a number of public institutions, and several governments.

Product details

• Authors: Jeffrey R. Shapiro, Ralph Ed. Shapiro
• Publisher: Wiley & Sons
• Languages: English
• Product format: Paperback / Softback
• Released: 01.01.1996
• EAN: 9780764530135
• ISBN: 978-0-7645-3013-5
• No. of pages: 421
• Weight: 794 g
• Illustrations: w. figs.
• Subject: Natural sciences, medicine, IT, technology > IT, data processing > Internet