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Informationen zum Autor Robert D. Galliersis Provost of Bentley College! USA! and Visiting Professor at the London School of Economics! where he was formerly Professor of Information Systems and Research Director in the Department of Information Systems.M. Lynne Markus is the John W. Poduska Sr. Chair in Information and Process Management at Bentley College! USA! and was the 2005 Shaw Professor at Nanyang Technological University! Singapore! and the 2006 Fulbright Visiting Research Chair on Knowledge Based Enterprises at Queen's University! Canada.Sue Newell is the Cammarata Professor of Management at Bentley College! USA! and Professor of Information Management at Warwick Business School. Zusammenfassung The book focuses on different research approaches – their strengths, limitations, and the conclusions which can be drawn from them – and explores the impact of information and communication technologies on groups, organizations, between organizations, markets, and society worldwide. Inhaltsverzeichnis Preface Acknowledgements Part 1: The impact of group support systems on decision-making and group creativity Introduction S M Newell Group support systems through the lens of action research R Davison, S Querishi, G-J Vreede, D Vogel & N Jones Understanding computer mediated decisions E Trauth & L Jessup Group communications and computer-mediated communication C-L Sia, B Tan & K K Wei Participation in groupware-mediated communities of practice: a socio-political analysis of knowledge working N Hayes & G Walsham Part 2: The impact of IT on organizations Introduction S M Newell Paradox lost? Firm level evidence on the returns to information systems spending E Brynjolfsson & L Hitt S D Hunter Information technology and the nature of work: From the productivity paradox to the Icarus paradox A Pinsonneault & S Rivard The great divide between qualitative and quantitative and individual and organizational measures Y Chan The impact of IT investment on enterprise performance: a case study M Cline & C S Guynes Part 3: Interorganizational systems and process improvements Introduction M L Markus Competing though EDI at Brun Passot: achievements in France and ambitions for the Single European Market T Jelassi & O Fignon Coordination and virtualization: the role of electronic networks and personal relationships R Kraut, C W Steinfield, A P Chan, B Butler & A Hoag Business value of information technology: a study of electronic data interchange T Mukhopadhyay, S Kekre & S Kalathur The performance impacts of quick response and strategic alignment in specialty retailing J W Palmer & M L Markus Part 4: IT Impact on markets Introduction M L Markus 13. Reengineering the Dutch flower auctions: a framework for analyzing exchange organizations A Kambil & E van Heck 14. The Merchant of Prato – revisited: toward a third rationality of information systems K Kumar & H G van Dissel 15. Do electronic marketplaces lower the price of goods? H G Lee 16. Next-generation trading in futures markets: a comparison of Open Outcry and Order Matching systems B W Weber Part 5: Global and societal issues Introduction R D Galliers Cross-cultural software production and use: a structuration analysis G Walsham Key issues in information systems management: an international perspective R Watson, G G Kelly, R D Galliers & J C Brancheau The global digital divide: a sociological assessment of trends and c...
