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It is evident that behavior at the bedside and with colleagues is critical to the delivery of quality healthcare. However, there is very little written about behaviors that enhance the delivery of healthcare. We live in an age where science is attacked and the internet is full of misleading information that causes many patients to question the accuracy and truthfulness of medical statements. In an environment where teamwork is essential to the provision of good medical care, this book is a written guide to healthcare providers detailing how to secure the trust and confidence of their patients. A guide for the healthcare team to work together for the benefit of their patients.
It is comprised of fifteen chapters that each focus on various moral issues such as etiquette, honesty, bias and trust, among others. It also offers instruction on how to listen to the patient and how to deliver sad news to them without losing hope. With the rise of technology in medicine, there is also a chapter focusing on the electronic medical record and social media. The issues of physician burnout as well as finding the joy in practicing medicine are also included in the last two chapters. Clinical cases are also used to provide specific examples of each scenario being discussed.
Written with a straightforward and clear-cut description of how to interact with patients and colleagues,
The Power of Bedside Manners in Patient Care is a valuable resource on the introduction of patient care for early career clinicians, nurses, physician assistants, nurse practitioners and medical students.
List of contents
Why the Mastery of Bedside Manners is Essential.- The Difference between Manners and Etiquette.- The Power of Civility.- Learning to be Professional.- The Indispensable Role of Honesty.- How to Listen to the Patient.- The Importance of Empathy.- Recognizing and Responding to Bullying Bias and Harassment.- Managing the Electronic Medical Record Social Media and Technology.- Essential Behaviors for the Care of Hospitalized Patients.- The Vital Role of Humility.- Divulging Sad News to your Patient without Losing Hope.- Building Trust with Children.- Recognizing Burnout and Moral Injury.- Finding the Joy and Happiness in the Practice of Medicine.
About the author
Barry Silverman, MD, FACP, FACC Clinical Associate Professor of Medicine (Cardiology) Emory University School of Medicine, Brookhaven, Georgia, USA
For 58 years Dr. Silverman has been treating patients at the bedside. He completed his training at Ohio State University School of Medicine, Vanderbilt University Medical School Hospital, and Johns Hopkins University Hospital. In 1973 he joined the faculty of Emory University School of Medicine where he has made significant contributions to the field of Medicine. During that time, he served at Chief of Cardiology at Northside Hospital in Atlanta, Georgia. He has dedicated his life to teaching medicine and patient care and continues to teach at Grady Memorial Hospital in Atlanta. He previously published
Manners, Morals, and Medical Care with Springer Nature in 2020.
