Fr. 49.90

How to Get Things Right - A Guide to Finding and Fixing Service Delivery Problems

English · Hardback

Shipping usually within 6 to 7 weeks

Description

Product details

Authors Beatriz Muñoz-Seca
Publisher Springer Nature EN
 
Languages English
Product format Hardback
Released 27.06.2019
 
EAN 9783030140878
ISBN 978-3-030-14087-8
No. of pages 188
Weight 455 g
Illustrations XXIX, 188 p. 89 illus., 19 illus. in color., schwarz-weiss Illustrationen, farbige Illustrationen
Series IESE Business Collection
Subjects Social sciences, law, business > Business > Management

Management, B, Business, Business and Management, Knowledge Management, Tourism, Services, Operations Management, Innovation/Technology Management, Industries, Research & development management, Tourism Management, Management of specific areas, Industrial Management, Production management, Popular Science in Business and Management, Hospitality, leisure & tourism industries, Service industries, Hospitality & service industries

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