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Prepare for a leadership role in the clinical laboratory! Management and Leadership in the Clinical Laboratory provides a comprehensive, problem-based approach to understanding essential management and leadership concepts tailored for healthcare organizations and clinical laboratories. Each chapter begins with a real-world case-in-point, guiding you through critical topics such as healthcare finance, quality assurance and regulatory issues, laboratory safety, personnel management, and team dynamics, ensuring that current and future laboratory leaders are well-equipped to navigate the complexities of their roles. Management and leadership concepts are presented through the lens of healthcare organizations and medical laboratoriesManagement practices explored include principles in operations management, healthcare finance, and managing budgets, regulation and compliance, human resource management, and method validationLeadership topics include managing and leading a diverse workforce, self- and external-awareness, leading teams, and developing othersLearning objectives highlight management and leadership competenciesProblem-based approach in each chapter introduces the topic with a case-in-point followed by a list of discussion points for you to consider as you navigate the chapter contentSelf-assessment tools, follow-up learning activities, and tips for managers and supervisors provide additional content and opportunities for further engagementPersonal reflection and application exercises at the end of each chapter reinforce comprehension and retention of key concepts
List of contents
Section I: Introduction to Laboratory Management and Leadership Principles1. The Changing Nature of Medical Laboratory Management
2. Essential Concepts of Strategic Management
3. Leadership Foundations for Managing Effectively
4. Leading Change in High Impact Organization
Section II: Planning: How to Get There from Here5. Organizational Culture and High-performance
6. Strategic Planning and Goal Setting
7. Establishing Policies and Operational Procedures
8. Financial Planning and Budget Allocation
Section III: Organizing: Transforming Strategy into Actions9. Organizational Design: Structure, Strategy, People
10. Workflow Process Design: Creating, Coordinating and Assigning Authority
11. Strategic Thinking, Decision Making, and Prioritization
Section IV: Staffing: Putting the Right Person in The Right Job12. Workforce Management and Succession Planning
13. Continuous Learning and Development
14. Employee Engagement and Motivation
Section V: Leading: Setting the Compass-Staying the Course15. Managing Self
16. Stress Management and Work-Life Balance
17. Time Management and Personal Accountability
18. Leading High-Performance Teams
Section VI: Controlling: Performance Measures, Regulation, And Compliance Management19. Fundamentals of Quality Management
20. Healthcare Reimbursement
21. Government Regulations and Impact on Laboratory Operations
Section VII: Strategic Growth and Sustainability22. Organizational Growth: Navigating to the Future
23. Public Relations, Communication and Marketing Strategies
24. Clinical Research and Innovation
About the author
Connie R. Mahon Director, Organization Development (Retired), Health Resources and Services Administration, Learning Institute, Rockville, Maryland; Adjunct Assistant Professor, Medical Laboratory Sciences, Integrative Health Sciences Department, School of Medicine and Health Sciences, The George Washington University, Washington, DCDr. Rentas is an assistant professor in the Biomedical Laboratory Sciences department at George Washington University. She has worked as a medical lab professional in military and civilian hospitals across the country before moving into education with more than 20 years of experience in laboratory science and education.
