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About the author
Courtney McAllister is a Senior Solution Architect at Atypon, where she leverages her library background and technology expertise to consult with publishers and map their needs to platform features. The emphasis on needs assessment, collaborative problem-solving, user experience optimization, and accessibility builds upon McAllister’s earlier work as a Library Services Engineer (EBSCO) and Electronic Resources Librarian (Yale Law and The Citadel). McAllister’s research interests focus on change management, human computer interaction, and usability. She authored Change Management for Library Technologists: A LITA Guide and serves as the Associate Editor for The Serials Librarian and Serials Review.Elliott C. Rose is a STEM Librarian at The Pennsylvania State University and provides research, instruction, and collection development support to the School of Earth and Mineral Sciences. They have an ongoing research interest in cognitive load, belonging in the library, instruction pedagogy, accessible resources, and open educational resources (OERs). They have previously served as a co-editor for the LITA Guide, Augmented and Virtual Reality in Libraries, and authored (and co-authored) various book chapters and articles on inclusive teaching, outreach, communication in the sciences, and interdisciplinary collaboration.Sara C. Kern is an Engineering Librarian at the Pennsylvania State University, where she provides outreach, instruction, and other research support to the College of Engineering. She has authored or co-authored several book chapters and articles, most focused on accessible outreach and instruction. Her research centers on undergraduate and graduate student engagement with the libraries, specifically how inclusive instruction practices and a variety of types of programming and outreach can impact student engagement and sense of belonging.