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In an era of tightening budgets and rising citizen expectations, government agencies must modernize or risk obsolescence. This book provides a comprehensive, hands on roadmap for public sector leaders, architects, and developers to harness Microsoft Power Platform's low code and AI capabilities with Power Apps, Power Automate, Power BI, Power Pages, AI Builder, Copilot, and Dataverse. This book lays out the case for low code modernization, demonstrates how to assess organizational readiness, and introduces governance and CoE best practices.
Readers will walk away with repeatable frameworks, proven templates, and scripts to accelerate digital transformation in any government setting to foster transparency, efficiency, and citizen first service delivery.
What You Will Learn
- Core Platform Deep Dive: Unpacks each Power Platform component with architecture patterns, step by step tutorials, and design guidelines using official Microsoft icons.
- Sector Specific Use Cases: Shares rich, real world examples from licensing and permitting to emergency response coordination, complete with workflows, code samples, and architecture diagrams.
- Advanced AI & Copilot Integrations: Shows how to train custom AI models, implement Copilot-powered natural language generation, and embed responsible AI with human in the loop designs.
- Operational Excellence, ALM & the Road Ahead: Covers CI/CD pipelines, environment management, security/DLP policy enforcement, accessibility, and next gen Copilot trends.
Who This Book is ForThis book is for IT leaders, solution architects, citizen developers, line of business analysts, and public sector project managers looking to modernize government services. Readers should have some familiarity with Microsoft 365 or basic low-code.
List of contents
Chapter 1: Introduction to Government Modernization.- Chapter 2: Overview of Microsoft Power Platform.- Chapter 3: Planning a Government Low Code Strategy.- Chapter 4: Building End to End Solutions.- Chapter 5: Integrating AI and Co-Pilot.- Chapter 6: Deployment & Governance.- Chapter 7: Facilitating Government Modernization through Use Cases.- Chapter 8: Best Practices & Frameworks.- Chapter 9: The Road Ahead.- Chapter 10: Resources & Templates.- Chapter 11: Azure AI + AI Builder High-Level AI Model Development.- Chapter 12: Copilot Studio In-Depth Tutorial Bots, Prompts & Custom Skills.- Chapter 13: Low-Code + Pro-Code Fusion When to Extend with Azure Functions.- Chapter 14: Secure External API Integrations in Government Applications.- Chapter 15: Data Governance & Sovereignty with Dataverse and Azure.- Chapter 16: Making Power Platform Solutions Run Better.- Chapter 17: Monitoring & Logging with Azure Monitor and Power Platform Admin Center.- Chapter 18: Disaster Recovery & Business Continuity Planning.- Chapter 19: The Future of Digital Government Trends to Watch.- Chapter 20: Developing a Culture of Low-Code Innovation in Government Sector.
About the author
Sarat Piridi is a Microsoft‑certified Solution Architect (Power Platform Solution Architect Expert, Azure Solutions Architect Expert, and Power Automate RPA Developer) with over 14 years of experience delivering enterprise‑grade, global‑scale automation. He led the Unified Premier project at Microsoft, handling up to one million support cases per day across North America and EMEA, and automated fiscal workflows for Cal OES. He has co‑authored five peer‑reviewed research papers, regularly speaks at industry conferences, and serves on technical advisory boards dedicated to public‑sector digital transformation.
Summary
In an era of tightening budgets and rising citizen expectations, government agencies must modernize or risk obsolescence. This book provides a comprehensive, hands‑on roadmap for public sector leaders, architects, and developers to harness Microsoft Power Platform’s low‑code and AI capabilities with Power Apps, Power Automate, Power BI, Power Pages, AI Builder, Copilot, and Dataverse. This book lays out the case for low‑code modernization, demonstrates how to assess organizational readiness, and introduces governance and CoE best practices.
Readers will walk away with repeatable frameworks, proven templates, and scripts to accelerate digital transformation in any government setting to foster transparency, efficiency, and citizen‑first service delivery.
What You Will Learn
- Core Platform Deep Dive: Unpacks each Power Platform component with architecture patterns, step‑by‑step tutorials, and design guidelines using official Microsoft icons.
- Sector‑Specific Use Cases: Shares rich, real‑world examples from licensing and permitting to emergency response coordination, complete with workflows, code samples, and architecture diagrams.
- Advanced AI & Copilot Integrations: Shows how to train custom AI models, implement Copilot–powered natural‑language generation, and embed responsible AI with human‑in‑the‑loop designs.
- Operational Excellence, ALM & the Road Ahead: Covers CI/CD pipelines, environment management, security/DLP policy enforcement, accessibility, and next‑gen Copilot trends.
Who This Book is ForThis book is for IT leaders, solution architects, citizen developers, line‑of‑business analysts, and public sector project managers looking to modernize government services. Readers should have some familiarity with Microsoft 365 or basic low-code.
