Ai Chatbots for Dummies

A handbook for professionals implementing or upgrading chatbots In AI Chatbots For Dummies, chatbot expert Kelly Mirabella and veteran tech educator Eric Butow deliver a from-scratch guide to deploying AI-powered chatbots that keep your business' customers happy. The book offers step-by-step instructions to building your bot and putting it into use -- even if you don't know how to code. You'll learn how to reduce your workload, improve your company's efficiency, increase customer satisfaction, and accomplish a ton of other useful business goals, like creating automated marketing campaigns and new sales strategies. The authors walk you through exactly how you can use chatbots in a variety of use cases, from generating leads and sales to gathering audience and customer data and growing an audience. You'll also learn how to:

• Automate customer service and support, ensuring your customers remain loyal and satisfied
• Measure the success of your chatbots and expand their capabilities over time
• Connect your chatbots to other systems and tools, including email, CRMs, calendars, and more

AI Chatbots For Dummies is the perfect how-to guide for business owners, entrepreneurs, and other business leaders interested in using chatbots to upgrade their company's abilities, improve its efficiency, and grow its bottom line.

Product details

• Authors: Eric Butow, Eric Mirabella Butow, Butow Eric, Kelly Noble Mirabella
• Publisher: Wiley, John and Sons Ltd
• Languages: English
• Product format: Paperback / Softback
• Release: 03.02.2026
• EAN: 9781394378555
• ISBN: 978-1-394-37855-5
• No. of pages: 352
• Subjects: Natural sciences, medicine, IT, technology > IT, data processing > IT; machine learning, computer science, Expert systems / knowledge-based systems, COMPUTERS / Data Science / Machine Learning, COMPUTERS / Artificial Intelligence / Expert Systems, Natural language and machine translation