Practical Guide to Managing Human Resources in Hospitality, Hotels - and Event

Taking a practical approach, this insightful book provides key guidance and insights from HR professionals working in hospitality, hotels and events, showing how aspects of HR are facilitated in the working world, using case studies and practical examples to elucidate theory.

List of contents

1.The Role of Human Resources.
2.Recruitment and Selection.
3.Payroll.
4.Types of Employment Contract.
5.Onboarding, Training, and Development.
6.Performance Management.
7.Reward Management.
8.Employee Wellbeing, Equality, Diversity, & Inclusivity.
9.Global Human Resources and Managing International Teams.
10.Communication.
11.Employment Law.
12.Policy-Writing.
13.Change Management.

About the author

Jennifer Kaye has over 30 years industry experience in restaurants, hotels, bars, and events. Jennifer is a lecturer at the Edge Hotel School, University of Essex, UK, where she is module leader for Human Resource Management, and a teacher of Leadership, Strategy, Contemporary Issues and Business Environment. Jennifer has worked for recognised brands such as Whitbread, Hilton, Crowne Plaza and Centreplate/Sodexo, as well as various independent brands. Jennifer also manages weddings, alongside volunteering at sporting events during her spare time.

Product details

• Authors: Jennifer Kaye
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Paperback / Softback
• Release: 11.11.2025
• EAN: 9781032745510
• ISBN: 978-1-0-3274551-0
• No. of pages: 240
• Series: The Practical Guide to Events and Hotel Management Series
• Subjects: Non-fiction book > Politics, society, business > Politics; Social sciences, law, business > Business > Management; Hospitality industry, Society & social sciences, Business and Management, REFERENCE / Event Planning, Business & management, Sports & outdoor recreation, Tourism industry, Society and Social Sciences, Hospitality and service industries, Hotel & catering trades, Retail and wholesale industries, Sports and Active outdoor recreation, Hotel, hospitality and catering trades