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Fostering a Civil Workplace: Strategies for Personal and Organizational Success provides research-based solutions to promote a positive work environment. Focusing on internal dynamics, it explores aspects of communication, interpersonal interactions, management techniques, and organizational culture and oversight.
List of contents
1. Exploring Uncivil and Toxic Workplace 2. Developing Oneself 3. Elevating In-Person Communication 4. Promoting Cyber Civility 5. Improving Worker Interactions 6. Utilizing Connections 7. Implementing Effective Teamwork 8. Leading with Civility 9. Navigating Middle Management 10. Improving the Workplace Environment 11. Offering Training and Development 12. Framing Organizational Culture 13. Moving Civility Forward
Index
About the author
Jo Henry is a librarian at Horry-Georgetown Technical College, USA. She holds an MLS from the University of North Carolina Greensboro, USA, and an MPA from Georgia Southern University, USA. In addition to conference and workshop presentations, she has co-authored several books and journal articles in the field of library science. Her interest and research in workplace dysfunction began in 2016.
Richard Moniz has over 30 years of experience in library services and holds advanced degrees in history, library science, and higher education administration. He has been the Director of Library Services at Horry-Georgetown Technical College, USA, since 2018 and previously held similar roles at Johnson & Wales University, USA. Dr. Moniz has taught undergraduate and graduate courses at various institutions and published extensively, including authoring and co-authoring several books on management and collaboration in organizations. He has also served on a variety of non-profit boards and held leadership positions for a variety of local, state, and national library associations.
