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Informationen zum Autor Ros Taylor is a leading UK psychologist, successful businesswoman, accomplished author and TV and radio presenter. A clinical psychologist and managing director, she travels the world developing the potential of employees through the Transformation Programme which she has formulated. One of the three key presenters for BBC Two's Confidence Lab, she is also the author of Confidence in Just Seven Days . Newspapers have described her variously as 'the guru of personal development' and 'the best motivational speaker heard this year'. She was named by The Independent on Sunday as one of the top ten coaches in Britain. Klappentext Confidence is the foundation of success. It empowers you to do more and do it better. While many of us have learnt to fake it to limited affect, how many of us can say that we have cultivated self-belief from within? By navigating the fascinating psychological theories and latest thinking, Confidence at Work takes you on a journey of self discovery to help you become bold, charismatic and influential at work. Beginning with an in-depth questionnaire to understand your 'confidence quotient,' it encompasses leading theories and insights including those of Daniel Goleman and Tony Buzan. Including twenty case studies of successful people from all walks of life, Confidence at Work will help you understand the reasons behind lack of confidence and overcome any hindrances, ensuring that you can handle difficult people with elegance, create your own personal brand and excel in your career.Reveals the fascinating psychological theories that underpin confident behaviour, including Eric Berne's transactional analysis, nature vs nurture and Martin Seligman's learned optimism Zusammenfassung Confidence at Work takes the theories and insights from major psychologists to help you to nurture true confidence from within and succeed in the competitive world of work. Inhaltsverzeichnis Foreword Before we startIntroductionConfidence starts here PART I Who are you anyway...? 01 Bring yourself to workWorking strengthsNature versus nurtureReflections of childhoodSteps to confidence at work 02 Eric Berne's transactional analysisThe parent egoThe child egoThe adult egoTransactional analysis at workSteps to confidence at work 03 Albert Bandura's theory of self-efficacyThe inspiration of the red rubber ballGetting control of your lifeSteps to confidence at work 04 Martin Seligman's learned optimismHumourLearned optimismSteps to confidence at work 05 HJ Eysenck's theory of extraversion-introversionExtraversionIntroversionSteps to confidence at work 06 Friedman and Rosenman's theory of Type A and Type B behavioursAngerSteps to confidence at work 07 Life's rich tapestryBarlinnie PrisonEntrepreneurshipFinding your voiceMy confidence role modelsYour confidence role modelsSteps to confidence at work PART II Branding for confidence 08 Bird's eye view of brandingBusiness brandingFirst impressionsSteps to confidence at work 09 Great expectationsWhat are you looking for?The career confidence formulaSteps to confidence at work 10 Knowing the words to the songYour leadership styleTelling your storySteps to confidence at work 11 The user-friendly confident youImpactThoughtEmotionActionBranding youThe one-minute branding workoutSteps to confidence at work PART III Influencing for confidence at work 12 Likeability and similarityInfluencing body language and its meaningSimilarityMirroringEqualitySteps to confidence at work 13 Knee-jerk thinking, reward and reciprocityKnee-jerk thinkingRewardReciprocitySteps to confidence at work 14 Handling challenging people with eleganceThe DESC scriptSteps to confidence at work 15 Perseverance and enthusiasmPerseveranceEnthusiasmSteps to confidence at work 16 Confident networkingWhat networking is notWhat networking isSteps to confidence at work PART IV Be a c...