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Practical Case Studies in Digitalising Operations give a practical overview with live examples in step-by-step methodology as to how to digitalise the operations. Digitising operations has become a critical lever of the business operations model and it will help companies to build value and provide compelling customer experience at lower costs. An operating model that will provide a unique new way to run an organization. It combines digital technologies and operations capabilities in an integrated, well-thought-out and sequenced way to achieve step-change improvements in revenue, customer experience, and cost.
The following key topics are covered through practical examples
-How to assess the digital operations maturity of the organization
-How to determine the current and future digital, automation and autonomous, and Smart levels of operations.
-How to identify operations for digitalising.
-What Industry 4.0 technologies can be applied in organizations in Africa for improving operations?
-Practical examples from Governmental and non-governmental organizations.
Key feature
-No technical jargon and can be read by anyone
-Practical examples that will guide you to understand technical concepts such as autonomous & automation, and smart operations.
-Examples are chosen from organizations in Africa.
-No prior experience or technical knowledge is required to understand this book.
This book has a practical approach to digitalising operations. It is intended to give readers a practical perspective as to how to digitalise the operations through real-life examples. From the second chapter onwards, the book is devoted to taking readers on the journey of digitalising operations in a step-by-step lucid manner. It is aimed at students of operations management, industrial engineering at leading universities, first-time managers, operational managers, supervisors, and top leaders who need a holistic understanding of digitalising operations.
