Behavioural Skills for Effective Policing - The Service Speaks

A critical handbook covering the full range of behavioural skills essential for effective policing practice and professional development in the twenty-first century.

List of contents

Introduction PART 1 POLICING WITH AUTHORITY 1 Inclusive UK policing: a personal perspective Brian Langston 2 Building rapport Peter Nicholas PART 2 ORGANISATIONAL CULTURES 3 Building emotional buy-in Will Kerr 4 A culture of coaching to support the next big leaps in policing Serena Kennedy and Cameron Thomson 5 Leading effective teams Dee Collins 6 Challenging conversations Suzette Davenport PART 3 OPERATIONAL LEARNING 7 Firearms: Emotional management David Hartley 8 Wise policing: Soft skills and strong principles Kate Moss and Ken Pease 9 Public order: conflict resolution Jim McAllister and Ashley Kilgallon PART 4 LEADING THE STRATEGIC NARRATIVE 10 Personal and organisational transformation Mike Barton 11 Creating the climate Peter Fahy 12 Ethics, values and standards Judith K Gillespie 13 Developing a learning culture and environment Julie Brierley

About the author

Mark Kilgallon works with individuals, teams, organisations, including the UK police
service, and strategic partnerships to help them deliver what is at the core of their
purpose. He is an Honorary Professor at Nottingham Trent University with academic
interests in formal and informal leadership, organisational cultures, and power
dynamics within teams.
Martin Wright is a former police officer and creator of the community safety initiative
'Radio Links'. He is currently Managing Editor of the Oxford Journal of Policing, a
volunteer with Dyfed Powys Police and a Visiting Senior Research Fellow at Canterbury
Christ Church University.

Product details

• Authors: Mark Wright Kilgallon
• Assisted by: Mark Kilgallon (Editor), Martin Wright (Editor)
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 31.03.2025
• EAN: 9781041054382
• ISBN: 978-1-0-4105438-2
• No. of pages: 274
• Subjects: Social sciences, law, business > Law > International law, foreign law; BUSINESS & ECONOMICS / Leadership, PSYCHOLOGY / Social Psychology, LANGUAGE ARTS & DISCIPLINES / Communication Studies, LAW / Criminal Procedure, BUSINESS & ECONOMICS / Motivational, Social, group or collective psychology, Management: leadership & motivation, Management: leadership and motivation, Police law & police procedures, Police law and police procedures