Sustainable Inclusion Through Performance-Driven Practices - An Evidence-Based, Dynamic Systems Framework

How can organizations better achieve inclusion, equity, and superior performance from diversity? Decades of stalled progress require a wider range of policies. Applying a system thinking approach to a transdisciplinary synthesis of research findings, the authors' comprehensive framework guides inquiry and practice by identifying problematic dynamics. Comparative case studies reveal, in contrast, favorable dynamics of intergroup contact that result from an evolved elaboration of practices for inclusive interactions, socialization, and accountability. Over time, when promoted for mission attainment, applied to all members, and customized to the workgroup, the practices generate inclusion, equity, and superior performance.

List of contents

1. Introduction; 2. System dynamics insights for overcoming policy shortfalls; 3. Policy shortfalls: realities versus beliefs about equity and performance; 4. Dynamics undermining diversity policy efforts; 5. Policy-undermining dynamics driven by three common social practices; 6. A framework of dynamics for diversity success identifying leverage points based on research findings; 7. Structuring practices for sustainable inclusion; 8. Adaptive learning and its timing; 9. Illustrative cases achieving successful inclusion equity and performance; 10. Policy-making research and practice systems thinking insights for diversity success; References.

Summary

This Element applies a systems thinking approach to a transdisciplinary synthesis of empirical research findings, creating a comprehensive framework that identifies problematic workplace dynamics undermining current policies and, in contrast, favorable dynamics generating sustainable organizational successes.

Foreword

Achieve superior performance from diversity utilizing system dynamics and the Framework for Inclusive Interactions and Performance.

Product details

• Authors: Ruth Sessler Bernstein, Ruth Sessler (Pepperdine University) Sa Bernstein, Paul Salipante
• Publisher: Cambridge University Press ELT
• Languages: English
• Product format: Hardback
• Released: 30.04.2025
• EAN: 9781009551519
• ISBN: 978-1-0-0955151-9
• No. of pages: 114
• Series: Elements in Public and Nonprofit Administration
• Subjects: Natural sciences, medicine, IT, technology > Natural sciences (general); Social sciences, law, business > Business > Miscellaneous; BUSINESS & ECONOMICS / Organizational Behavior, Social groups, Organizational theory & behaviour, Personnel & human resources management, Non-profitmaking organizations, Organizational theory and behaviour, Civil service and public sector, Civil Service & Public Sector, Research methods: general, Diversity, equality and inclusion in the workplace, Research methods / methodology