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This book introduces Systemic Human Resources Management (Sys HRM) as the much-needed answer to people management in a complex context. It reframes human resource management through the lens of complexity, systems, and design thinking to provide innovative HRM methodologies, approaches, tools, and frameworks that suit the emerging disruptive business environment being experienced worldwide. People leaders, professionals, academic institutions, and scholars benefit from novel ways of perceiving decision-making and problem-solving against a highly volatile, uncertain, complex, ambiguous, and hyperconnected (VUCAH) context described in this book.
List of contents
Introduction and background.- Determining Context Using the Cynefin Framework.- An Introduction to Systemic Human Resources Management.- Design Thinking and NOT Strategic Planning.- Redefining Human Resources Leadership Against Chaos and Complexity.- Establishing Systems Thinking Culture.- Performance Management under Complexity.- Talent Development in a VUCA Context.- Job Evaluation, Job Grading and Salary Structuring.- Policies and Procedures against a VUCA context.- Change Management under Complexity.- Scholarly Curriculum Review.- Conclusion.
About the author
Regina Tendayi holds a Doctoral Degree in Strategic Leadership from Thomas Jefferson University, Philadelphia, USA, and is an Executive Fellow at the Iacocca Institute of Lehigh University, Bethlehem, PA, USA. She is an experienced executive human resource manager and internal consultant with more than 25 years of experience in leading human resources management, organization development, and talent development programs in global organizations. She has designed and directed HR systems and processes and facilitated organizational and executive development programs for global multi-billion professional services organizations, telecommunications, healthcare, and not-for-profit organizations in countries across Southern Africa, and within the United States. Regina authored two books namely: My Boss the Bully, A Chilling Revelation into Corporate Human Resources Management (2018) and Hands Off! Overcoming Sexual Harassment in the Workplace (2019). She has also published several articles on systems thinking from a human resources management purview.
Larry M. Starr is Executive Fellow and Director of Applied Research in the Lacocca Institute of Lehigh University, Bethlehem, PA, USA. He is also an Adjunct Professor of Strategic Leadership in the School of Business at Thomas Jefferson University, Philadelphia, PA, USA; Adjunct Assistant Professor of Pharmacy Systems Science in the Department of Medical Education at the Geisinger Commonwealth School of Medicine, Scranton, PA, USA; and Managing Director and Principal Consultant for Systems Wisdom, LLC, Philadelphia, PA, USA. He has published and presented more than 180 academic, practice, and conference papers, chapters and books. He is also the Editor of the Series on Complex Systems Leadership (Lehigh University Press).
Summary
This book introduces Systemic Human Resources Management (Sys HRM) as the much-needed answer to people management in a complex context. It reframes human resource management through the lens of complexity, systems, and design thinking to provide innovative HRM methodologies, approaches, tools, and frameworks that suit the emerging disruptive business environment being experienced worldwide. People leaders, professionals, academic institutions, and scholars benefit from novel ways of perceiving decision-making and problem-solving against a highly volatile, uncertain, complex, ambiguous, and hyperconnected (VUCAH) context described in this book.
