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Since the late 1800s, when the idea was first conceived, the restaurant franchise has become a worldwide phenomenon. Opportunities abound for restaurateurs and food service professionals with the know-how to dive into and stay afloat in the growing, ever-changing sea of franchise operations. With the help of vignettes and case histories, this co
List of contents
Introduction to Franchising. Impact of Hospitality Franchising on the U.S. Economy. Pros and Cons of Franchising. Franchising Agreements and Legal Documentation. Franchise Application and Franchise Package. Franchisor/Franchisee/Franchise Selection. Standard Franchisor Services. Financial Aspects of Franchising. Franchisor-Franchisee Relationship. Franchise Concept Development and Restaurant Design. Site Selection and Real Estate. Nontraditional Franchises. Communication and Public Relations. International Franchising. Going International. Marketing and Advertising: Managing Brand Equity. e-Franchising. Appendix: Case Studies. Index.
About the author
Dr. Mahmood A. Khan is professor of hospitality and tourism management at the Pamplin College of Business at Virginia Polytechnic Institute and State University, in Falls Church, Virginia. He founded the university's hospitality and tourism management program in 1988. He has taught at the University of Illinois at Urbana-Champaign, Albright College (Reading, Pennsylvania), and The Pennsylvania State University. Dr. Khan received his PhD from Louisiana State University. He has received many awards and honors for his work and was also given the key to the city of Baton Rouge, Louisiana, by the mayor-president. He has served as an advisory board member for many programs and has served as a consultant to several university and college programs and many prominent restaurants, hotels, and other food service and hospitality businesses. In addition to having authored several books, Dr. Khan has been editor-in-chief of several journals, has written articles and book chapters, and has presented at many international conferences.
