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Zusatztext "interesting and convincing" (Ascot News! December 2006)"Read this book..." (Reading Chronicle! December 2006) Informationen zum Autor GEORGE KOHLRIESER is an organizational and clinical psychologist. He is professor of leadership and organizational behavior at the International Institute for Management Development (IMD) and a consultant to global organizations around the world. Klappentext HOSTAGE AT THE TABLE Conflict is a part of our everyday human behavior that stems from a basic fight¿or¿flight instinct. Too often, however, we believe that conflict is something that must be avoided at all costs; this tendency to suppress conflict can spark a cascade of negative emotions that eventually derail managers, leaders, and organizations. George Kohlrieser-an international leadership professor, consultant, and veteran hostage negotiator-explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems, and he shows how business leaders in particular can develop and access the skills they need to create trust and a positive mind¿set in their companies. Filled with dramatic and compelling stories of true¿tölife hostage situations, Hostage at the Table is a thoroughly researched book that shows how to Put the "Fish on the Table" to resolve conflict Learn to bond, even with your "enemy" Never think like a hostage Tap into the power of dialogue and negotiation Access the law of reciprocity to build cooperation Be a secure base to establish trust Understand that the person is never the problem Master the mind's eye and visualize success Every day somewhere in the world, hostage negotiators confront the most violent disputes imaginable and report a success rate far exceeding 90 percent. Who are the "hostages at the table" in your organization? Although the answers may sometimes surprise, readers will never forget Kohlrieser's lessons for setting them free. Zusammenfassung George Kohlrieser-an international leadership professor, consultant, and veteran hostage negotiator-explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. Inhaltsverzeichnis Foreword ix Joe W. Forehand Preface xiii 1 Are You Being Held Hostage Without Knowing It? 1 2 Finding Freedom Through Your Mind's Eye 19 3 The Potential of the Bonding Cycle 37 4 The Strength of a Secure Base 66 5 The Art of Conflict Management 99 6 Effective Dialogue 123 7 The Power of Negotiation 149 8 Mastering Our Emotions 176 9 Living with a Hostage-Free State of Mind 204 Notes 225 Acknowledgments 235 The Author 239 Index 241 ...
