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In today's organisational landscape and wider society, two critical challenges loom large: the erosion of trust and the imperative to adapt our current work approaches to address the evolving needs of organisations and communities facing heightened complexity and uncertainty. Recent research underscores a shift in focus from the conventional pillars of judgment and dependability towards relational trust as the linchpin of effective relationships. At the heart of relational trust lies the concept of mutuality, characterised by a set of principles that foster deep social bonds through care, support, and shared responsibility for the collective welfare of the corporate system.
Developing mutuality on a systemic level necessitates cognitive evolution rather than mere behavioural change, as demonstrated by our two-decade investigation. We have identified six archetypes that impede the growth of relational trust and mutuality within organisations, hindering the creation of safe and productive spaces. This book presents practical guidance encompassing tips and strategies to steer your corporate system through challenges and dynamic transformations, enabling the organisation to overcome obstacles and enhance effective productivity.
About the author
Matthew Byrne a University of Technology Sydney and Harvard graduate and works with the Australian Graduate School of Management as adjunct faculty and Program Director of the iconic General Manager's program. Matthew specialises in aligning personal strategies with corporate aspirations, equipping executives to envision and seize value through innovative leadership. He empowers leaders to navigate economic challenges proactively, optimising financial and human capital for enhanced organisational success. Matthew has been collaborating with Denis Jenkins for over 15 years in corporate education and helping dysfunctional corporations engage their people to better build corporate trust and move managers from process-thinking to strategic-thinking.Denis is a pioneering figure in the field of neuroplasticity, known for his innovative approach to transforming neuropathways through cognitive training. Beginning his career as an educator in the Australian school system, his passion for helping students with learning difficulties unlock their full potential led him to collaborate with Helga Rowe from the Max Planck Institute in pioneering advancements in learning acceleration and understanding learning dysfunction. Recognised with the Australian Centennial Medal for his significant contributions to learning and behavioural change, Denis continues to work with individuals ranging from high school students to CEOs, empowering disadvantaged learners to become effective leaders in both communities and organisations. The executive leadership blueprint in building trust and strong organisational cultures is the foundation of his work.
