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Globalisation has exerted strong pressure on companies to practice social responsibility, adopting codes of conduct related to preserving the environment, working conditions and respect for human rights. In the current context, it is also necessary for the state, through educational institutions, to foster critical thinking and citizenship, generating knowledge in the community that will enable it to understand and face local and global challenges. This book aims to analyse the factors needed to implement social responsibility in a federal educational institution, based on the contribution of knowledge management and social learning as a contribution to a culture of social responsibility. The proposed contributions could reduce difficulties in the problem addressed, leading to improvements in social processes through greater management efficiency at the institution. This work is intended for researchers, students and professionals with an interest in the subject.
About the author
Rita de Cassia de Jesus has a degree in Education from UERJ and works in the Humanities department at the Dean's Office for People Management. She specialises in Public Management at UVM and has a Master's degree from UFF in Total Quality Management as a researcher in Social Responsibility. She was Deputy Director of HR and is currently Director of Human and Organisational Development at Pedro II College.
