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Maximize the effectiveness of learning and development initiatives in your organization Written by renowned instructors and consultants Dr. Roy V.H. Pollock, Andrew McK. Jefferson, and Calhoun W. Wick,
The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results provides proven strategies, tools, guides, and insights that maximize the value of training and development programs. The authors show how to create competitive advantage through learning by beginning with the desired business outcomes, designing and managing the complete learning journey, and documenting the results in ways that both prove and improve L&D's value. This all-in-one resource has everything readers need to maximize the return on their organization's learning investments. This newly revised and extensively updated
Fourth Edition includes a discussion of the strengths and pitfalls of emerging technologies as well as a myriad of new examples and case reports from leading companies around the world. "This is a terrific book for anyone who wants to build world-class training. In my forty years in this business, this book is one of the best and one everyone should own."
-STEVE ROSENBAUM, CEO and Founder, Learning Paths International "Must-do advice and clear-cut examples for L&D leaders whose charge is to make strategically critical performance improvement programs work."
-ROBERT O. BRINKERHOFF, Professor Emeritus, Western Michigan University "Of all the books written in L&D, this is by far the most applicable one. It just got better."
-MARC LALANDE, Human Performance Consultant, Montreal "The
Fourth Edition of
The Six Disciplines of Breakthrough Learning isn't just an update - it's a revelation."
-RAYMOND PHOON, Managing Partner, PowerUpSuccess Group, Malaysia
List of contents
About This Book xi
Introduction xiii
Core Concepts 1
OVERVIEW OF THE SIX DISCIPLINES 31
D1. Define Business Outcomes 55
D2. Design the Complete Experience 101
D3. Deliver for Application 139
D4. Drive Learning Transfer 185
D5. Deploy Performance Support 223
D6. Document Results 259
Coda 325
Appendix 331
Works Cited 339
Contributors 361
About the Authors 365
About The 6Ds Company 367
Name Index 369
Subject Index 371
About the author
ROY V.H. POLLOCK, DVM, PhD, is the Chief Learning Officer and Co-founder of the 6Ds Company. He is a sought-after instructor and consultant to leading companies around the world.
ANDREW McK. JEFFERSON, JD, is the Chief Executive Officer and Co-founder of the 6Ds Company. He is a popular international speaker and consultant with deep experience in both business management and learning and development.
CALHOUN W. WICK is the Founder and Chairman of Fort Hill Company and advisor to the 6Ds Company. He is a nationally recognized consultant, educator, and researcher who was named "Thought Leader of the Year" by ISA, the Association of Learning Providers.