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Avoid Popping Under Pressure Pressure management is the key to effective leadership, conflict resolution, and staying composed when life feels like it's stretching you to the limit. In How to Untie a Balloon, former hostage negotiator and founder of Conflictish® Ryan Dunlap provides practical strategies for managing stress, mastering conflict management, and building emotional resilience. #1 New Release in Conflict Management, and in Human Resources & Personnel Management Dunlap reveals the hidden impact of pressure on our thoughts, decisions, and actions. Using the analogy of a balloon, he demonstrates how unchecked stress, unresolved tension, and mismanaged conflict can lead us to self-destructive behaviors-making us dangerous to ourselves and those around us. This book offers a practical roadmap to mastering conflict resolution for adults and implementing effective conflict reduction strategies. Through real-world narratives and the F.I.R.S.T. Steps framework, Dunlap simplifies complex conflicts into manageable components: Feelings, Interests, Relationships, Situation, and Toll. These strategies for resolving conflict enhance your self-awareness and empower you with the conflict management techniques needed to lead effectively in high-pressure environments. Through each step of the F.I.R.S.T. Steps framework, you'll learn how to: Regain control over your emotions-so you don't react in ways that cost you respect and influence. Pinpoint what really matters-separating surface frustrations from deeper issues driving your stress. Strengthen your relationships-so conflict doesn't leave you bitter, burned out, or alone. Navigate high-stakes situations with confidence-no more second-guessing or spiraling under pressure. Recognize and release built-up tension-effectively managing stress through practical conflict management techniques. How to Untie a Balloon delivers proven methods for conflict resolution, negotiation, and personal development. Master strategies for managing workplace conflict, maintaining emotional control, and enhancing your ability to resolve conflicts effectively in both personal and professional settings. If you liked The Anatomy of Peace, Conflict Resolution Playbook, or Powerful Phrases for Dealing with Workplace Conflict, then you'll love How to Untie a Balloon.
List of contents
Introduction: We’re All Full of Hot Air
Chapter 1: Pressure Points: Recognizing How Pressure Affects You
Chapter 2: Pop Quiz: What Does It Mean To Pop?
Chapter 3: Untying The Knots: The F.I.R.S.T. Steps Framework
Chapter 4: Overinflated Balloon Animal: Navigating Strong Feelings When Under Pressure
Chapter 5: Untangling Your Interests: Needs, Wants, and Everything in Between
Chapter 6: A Deflated Sense of Self: Managing Relationships
Chapter 7: Reading The Air: Finding Situational Clarity and Understanding
Chapter 8: Bouncing Back from a Set Back: Recovering From the Heavy Toll of High-Pressure
Chapter 9: Take a Deep Breath: Prioritizing & Iterating Relief
Chapter 10: Staying Afloat: I Popped, Now What?
Acknowledgments
About the Author
About the author
With more than 20 years of combined law enforcement, ministry, and executive leadership experience,
Ryan Dunlap is an internationally recognized conflict management coach and trainer. He is a Certified Leadership Coach as well as the founder and Chief Conflict Officer at Conflictish, a conflict strategy firm dedicated to helping leaders improve how they lead themselves and others through conflict. He is the creator of The Real Tact Model®, a custom framework for developing conflict competence. To date, he's coached leaders to build their conflict competency around the globe and in several industries including biotech, government, nonprofit, faith-based, healthcare, pharma, education, food & beverage, and commercial construction, among others. Informing Ryan’s conflict expertise is experience as a decorated law enforcement officer. As a former SVU Detective, SWAT Hostage Negotiator, and Crisis Intervention Officer, Ryan has facilitated hundreds of high-stakes interviews, interrogations, and negotiations. He lives in Atlanta.
