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This book constitutes the refereed proceedings of the 23rd IFIP WG 6.1 Conference on e-Business, e-Services and e-Society, I3E 2024, held in Heerlen, The Netherlands, during September 11-13, 2024.
The 28 full papers and 8 short papers presented in this volume were carefully reviewed and selected from 77 submissions. They were organized in topical sections as follows: Artificial Intelligence Adoption and Impact; Digital Transformation and Organizational Innovation; Healthcare, Social Well-being, and Ethics.
List of contents
.- Artificial Intelligence Adoption and Impact.
.- Public Value-driven Assessment of Trustworthy AI in the Public Sector: A Review.
.- RPA Ready? Unlocking Organizational RPA Readiness.
.- An Explorative Study on the Adoption of Explainable Artificial Intelligence (XAI) in Business Organizations.
.- Exploring the Impacts of AI-based Physical Robots on Human Well-being.
.- Ask DoctorBot: Unpack Users' Experience with Healthcare Chatbots.
.- Generation Z Technological Frames of AI Game-based Assessment.
.- Enhancing online learning experiences: A Systematic Review on integrating GenAI chatbots into the Community of Inquiry (CoI) framework.
.- Artificial Intelligence in Supermarkets: A Multiple Analysis about Tasks, Jobs and Automation.
.- Exploring the Productivity Impacts of Generative AI in Organizations.
.- Digital Transformation and Organizational Innovation.
.- Navigating Challenges and Pitfalls in DevOps-driven Digital Transformation.
.- Critical Success Factors in Data Analytics Projects: Insights from a Systematic Literature Review.
.- Critical Success Factors for Designing and Implementing Network-based Business Models.
.- A Novel End-User-Oriented Perspective for Mobile Service Artefacts: Conceptualizing Usage Patterns.
.- Adopting disruptive technologies: the aligning role of intermediary organisations.
.- Remote Revolution: The Impact of Working From Home on Employee Well-Being and Productivity in Germany.
.- Governing an unexpected potential ending of a strategic IT sourcing partnership: picking up the right signals.
.- Evaluating factors affecting users' intention to use and satisfaction in the digital justice sector .
.- Lost in Translation: Managing Digital Projects with Virtual Teams - Challenges, Opportunities, and Required Digital Intelligence Skills.
.- Post-Adoption Barriers to Metaverse usage: An Active-Passive Resistance perspective from Consumer Reviews.
.- Rethinking Europe's Digital Future: Challenges and Risks from GAFAM.
.- Linking Process Innovation Maturity to Sustainability: Insights from a Systematic Literature Review.
.- A Systematic Literature Review on Service Robot Attributes and Organizational Climate's Role.
.- Hackathon for Skills Development: an Unorthodox Approach for Audit Analytics Implementation.
.- The Incoherency Risk in the EU's New Cyber Security Policies.
.- The connected user are you safe?" - An exploratory study about users fear of identity theft.
.- Designing Collaborative Business Models for Sustainable Digital Solutions: The Case of a Shared-Micromobility Service.
.- Using Information Technology to Create Sustainable Organizational Constellations.
.- Healthcare, Social Well-being, and Ethics.
.- Technology for Social Connectedness: A Case Study in Academic Communal Spaces.
.- Stressors of Sleep Tracking: Instrument Development and Validation.
.- Understanding cyberbullying as the convergence of offender disposition and crime opportunity: a configurational approach.
.- Understanding the challenges of fake news in the tourism and travel industry: A systematic literature review.
.- Enhancing Traceability in the Norwegian Fish Supply Chain: Blockchain Adoption.
.- Empowering Translational Health Data Science Capabilities in Population Health Management A Case of Building a Data Competence Center.
.- Key Factors Affecting the Implementation of Immersive Technologies in Ophthalmology Education.
.- Affordance Actualization of Social Robots: Empirical Evidence from the Hotel Industry.
.- The Narratives of Transparency in Food Supply Chain Digitalisation: A Systematic Literature Review.
