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"Conflict Resolution through Negotiation, Mediation, Arbitration, and Litigation" is an essential guide for understanding and resolving conflicts in a constructive manner. The book explores how negotiation serves as the primary method for resolving disputes, emphasizing the power of agreement between free individuals. It also delves into mediation, where a neutral third party aids in facilitating mutual understanding and agreement. Arbitration is examined as a process where a third party makes binding decisions based on the merits of the case, while litigation is discussed as a more formal, often adversarial method of resolution involving the courts or administrative agencies.
In a world where conflict is prevalent, this book highlights the importance of these various methods for achieving effective resolutions. Through practical insights and real-world examples, readers are equipped with the tools needed to navigate disputes successfully, fostering collaboration and understanding in both personal and professional settings.
About the author
Born and raised in a small town in East Texas, she married Chief Petty Officer B.D. Marshall in 1954. Together, they raised two daughters and now have five grandchildren and five great-grandchildren. After her children were grown, she pursued higher education, earning a Bachelor of Applied Arts and Sciences, a Master's degree in Early Childhood and Development, and a PhD in Philosophy. She is also a licensed Social Worker.
