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Use this practical guide to source, interview and recruit the employees that your business needs to succeed.
List of contents
Section - One: WHY Assess Chapter - 1: Embrace human insight; Chapter - 2: From Frenzy to Fallout: The High Cost of Over-hiring and Its Aftermath; Chapter - 3: The Funnel; Chapter - 4: Your Stakeholders; Section - Two: WHAT to Assess Chapter - 5: Overview of job analysis; Chapter - 6: Job Analysis; Chapter - 7: Job Analysis, Step-by-step; Chapter - 8: Building your job profile and job description; Chapter - 9: Food for thought; Section - Three: HOW to Assess Chapter - 10: Out-of-the-Box Questions: Why the Beer Test and Guessing Games Don't Belong in Interviews; Chapter - 11: Screen to focus on the most qualified; Chapter - 12: Structure Focuses on What Matters Most; Chapter - 13: Building Structured Interviews; Chapter - 14: Other Interviewing Methods and Assessment Types; Chapter - 15: Let's write some questions!; Chapter - 16: Creating Candidate Trust; Chapter - 17: Conducting your interview; Chapter - 18: Including Multiple Interviewers; Section - Four: WHO to Select Chapter - 19: Taking Outstanding Notes; Chapter - 20: It's All About Metrics; Chapter - 21: Using Evidence to Make Ratings; Chapter - 22: Making a Decision; Section - Five: WHEN to Pause Chapter - 23: Can Human Bias be Helped?; Chapter - 24: Privacy and Employment Best Practices - United States; Chapter - 25: Europe and the UK; Chapter - 26: India and China; Chapter - 27: Cheating, Leakage and Lying; Chapter - 28: Continuous Improvement; Chapter - 29: GenAI - General Tips; Chapter - 30: When the Standard Hiring Process Doesn't Fit; Chapter - 31: Concluding Thoughts
About the author
Mollie Berke is an Industrial-Organizational Psychologist who specializes in leadership assessment and development. She has conducted 1000+ assessments and has spent her career helping organizations-from startups to Fortune 500s-make better talent decisions. Mollie's work has spanned leading firms, from competency modeling and leadership assessment and development at Korn Ferry, to building and implementing structured interviewing at scale at Meta, to her current role as Managing Director at Modern Executive Solutions, where she designs and delivers leadership assessment and executive coaching for senior executives. Now the co-author of The Hiring Handbook, Mollie brings a practical, evidence-based guide to HR professionals, managers, and small business owners who are looking to hire with confidence.