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This book is for cybersecurity leaders across all industries and organizations. It is intended to bridge the gap between the data center and the board room. It provides just enough practical skills and techniques for security leaders to get the job done.
List of contents
ContentsPreface xvii
Acknowledgments xix
Author xxi
Introduction 1
Part 1 Communication Foundational Skills 13
1 Foundational Communication Skills 15
2 People Skills 43
3 The Language of Business Risk 59
4 Company Culture 79
5 Better Business Writing 93
6 Say What? Verbal Communication Skills 119
7 Communication Superpowers 157
Part 2 Communication in the Real World 183
8 Policies, Standards, Guidelines and Procedures 185
9 T raining and Awareness 203
10 Driving Change through Metrics 217
11 The High Stakes of Incident Response Communication 235
12 Communicating with Your Team and Colleagues 249
13 Managing Up: Finding Your Boss's Communication Style 269
14 The Board of Directors 279
15 Working with Auditors 295
16 Your Next Job 305
17 Consultants and Sales: Building and Maintaining Client Relationships 325
Appendix 341
Index 361
About the author
Jeffrey Brown is a recognized information security and IT risk expert with a strong track record of more than two decades implementing cost-effective controls for global Fortune 500 financial institutions, including Citigroup, Goldman Sachs, GE Capital, BNY Mellon and AIG. He is currently serving as the first Chief Information Security Officer (CISO) for the State of Connecticut.
Jeff is active in the information security industry as a frequent speaker at various events and conferences and is the author of multiple articles and publications. He co-Chairs the Evanta New York CISO Executive Summit and works in an advisory capacity with various events, including the Cyber Investing Summit. He is a board advisor and mentor for iQ4 in their Virtual Cybersecurity Apprenticeship Challenge, which aims to prepare some 10,000 students for the workforce and help address the security skills shortage.
Jeff holds a B.A. in Journalism with an English minor and an M.S. in Publishing from Pace University. He holds multiple security certifications including CISSP-ISSMP, CISM and CRISC.
Summary
This book is for cybersecurity leaders across all industries and organizations. It is intended to bridge the gap between the data center and the board room. It provides just enough practical skills and techniques for security leaders to get the job done.
