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Operational excellence, as a quest in the prevailing digital era, is predicated on a systems view of the operating environments in business, industry, government, academia, and other organizational entities. This book uses a systems-based approach to how operational excellence can be pursued, achieved, and sustained.
List of contents
Chapter 1: Classical Principles of Operations Management
Chapter 2: Digital Platforms for Operational Excellence
Chapter 3: Systems Thinking in the Digital Era
Chapter 4: Work Performance Excellence via Project Management
Appendix: Glossary of Terminologies in the Digital Era
About the author
Adedeji B. Badiru is a Professor of Systems Engineering at the Air Force Institute of Technology (AFIT). He is a registered professional engineer and a fellow of the Institute of Industrial Engineers as well as a Fellow of the Nigerian Academy of Engineering. He has a BS degree in Industrial Engineering, MS in Mathematics, and MS in Industrial Engineering from Tennessee University, and Ph.D. in Industrial Engineering from the University of Central Florida. He is the author of several books and technical journal articles and has received several awards and recognitions for his accomplishments.
LauraLee Cromarty has over 40 years’ experience in manufacturing, retail and service industries. She has worked on continuous improvement projects, managed operations and facilitated change. She is a Fellow of the Institute of Industrial and Systems Engineers. Lauralee is currently retired and a Small Business Mentor for SCORE Austin Chapter.
Summary
Operational excellence, as a quest in the prevailing digital era, is predicated on a systems view of the operating environments in business, industry, government, academia, and other organizational entities. This book uses a systems-based approach to how operational excellence can be pursued, achieved, and sustained.
