Read more
Praise for DIGITAL IMPACT "Business, like sports, needs an innovative game plan to keep you ahead of the competition.
Digital Impact provides real-world examples and practical examples of how you can win your game."
-Jonathan Becher, President, San Jose Sharks Sports & Entertainment "Not-for-profit organizations increasingly rely on integrated data for fundraising, research, and supporting their cause. Steve knows firsthand how technology can transform lives.
Digital Impact is more than just a guide. It's a blueprint for achieving meaningful and lasting success in a digital world. This book is essential reading for anyone looking to harness the power of technology for real impact."
-Dana Davis, Executive Director, Children's Diabetes Foundation "Every industry, every company, every workflow is being reinvented with AI. Organizations face the monumental task of embracing the opportunity in this transformative moment.
Digital Impact provides a blueprint for navigating the AI revolution."
-Bill McDermott, CEO, ServiceNow "Embracing AI will be the new imperative in the enterprise for businesses looking to drive a step-function change in productivity.
Digital Impact compels you to reject fear of the unknown and turn AI into one of your most transformational business assets to date."
-Carl Eschenbach, CEO, Workday "The AI we see today is only in the very early stages, especially for the commercial enterprise. Reading
Digital Impact will ensure your business is ready to thrive when AI goes mainstream."
-Paul Cormier, Chairman Emeritus, Red Hat "People don't yet understand how important integrating systems and data will be to succeeding in the age of AI.
Digital Impact will help you leave your competitors in the dust."
-Betsy Atkins, Three-time CEO "No matter what you're selling, every industry is a technology industry. That's why the
Digital Impact message of simplifying and transforming your operations is universal for everyone."
-Mark Fields, Former CEO of Ford Motor Company
List of contents
Foreword ix
Introduction: The Digital Imperative in the Age of AI 1
1. From Chaos to Cohesion: Mastering AI-Driven Transformation 15
2. Integration: Uniting Systems to End Fragmentation 41
A Conversation with Larry Quinlan 65
3. Data Management: The Perils of Disconnected Data 75
A Conversation with Mark Fields 95
4. Automation: Creating Enterprise Efficiency 103
A Conversation with Betsy Atkins 123
5. API Management: Optimizing Connectivity for AI 131
6. Agent Management: The AI Future Is Here 151
A Conversation with Dr. Vishal Sikka 171
7. What You Need for AI-Driven Integration and Automation 181
A Conversation with Paul Cormier 205
8. A Framework for Practical AI 213
9. Building Your Digital Impact Mission 233
Author Bio 245
Acknowledgments 247
Notes 249
Index 261
About the author
STEVE LUCAS is the Chief Executive Officer at Boomi, a leading independent integration and automation company. He has nearly 30 years of experience as a software technology leader and is active in charitable organizations like the Children's Diabetes Foundation and the American Diabetes Association. He is the author of
Engage to Win: A Blueprint for Success in the Engagement Economy.
