Perfect Phrases ESL - Everday Business

Informationen zum Autor Natalie Gast (Hollywood, FL), founder of ESOL Specialties, is an ESOL author and consultant. She develops and delivers customized ESOL programs, trains ESOL instructors and volunteers, and creates distance learning venues. Klappentext Now you'll know what to say atthe right time in any situation ESL specialist Natalie Gast knows from her experiencethat the workplace presents some unique situations. Inthis book she presents scenarios, business slang, andother linguistic issues that typical language texts don'tgo into--for example, how to break the ice with smalltalk or ask for clarification. These hundreds of phrases will help younot only survive but thrive in your chosen field. Zusammenfassung A new title in this bestselling series helpnew English speakers say the right words atthe right time in any situation. Inhaltsverzeichnis Preface/How To Use This Book Part I - The Global Work Force Find a Mentor Observe, Observe, and Then Observe Some More Ask Questions and Listen to the Answers Avoid Saying, "In My Country, We . . . " Part II - Small TalkInteracting in a Small Group Giving and Accepting Compliments Giving, Accepting, and Refusing Invitations PART III - Using the Telephone Speak Up and Speak Out Your Voice Mail Leaving Messages Speaking with Someone Who Is Difficult to Understand Speaking with Someone Who Has Difficulty Understanding You PART IV - Presenting Yourself Before You Present How to Say It Answering Questions Part V - Networking within Your Organization and Beyond Whom Do You Know? How To Network Follow-Up Part VI - Stress At Work What Is Stress Use The Good Stress Lose the Bad Stress Part VII - Directions Directions on the Job Giving and Following Directions To Get Somewhere Other Directions To Consider Appendix - American Business Culture in a Nutshell

Product details

• Authors: Natalie Gast, Gast Natalie
• Publisher: Mcgraw Hill Academic
• Languages: English
• Product format: Paperback / Softback
• Released: 01.03.2010
• EAN: 9780071608381
• ISBN: 978-0-07-160838-1
• Dimensions: 128 mm x 203 mm x 11 mm
• Subjects: Education and learning > Adult education/adult education classes > Adult education class / course materials (language); Social sciences, law, business > Business; Business & Economics / General, English, Business and Management, FOREIGN LANGUAGE STUDY / English as a Second Language, LANGUAGE ARTS & DISCIPLINES / Study & Teaching, Business & management, ELT: Exams and tests of English for specific purposes, Elt: English For Business, Language learning for business, professional and vocational