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This introduction will help plan for attracting this rapidly growing Spanish-speaking population into the library and library services, a major challenge to librarians in small public libraries who have no Spanish-speaking staff.
Providing services to Spanish speakers is both an honor and a challenge. Before public institutions venture into reaching out to the Spanish-speaking community, they need to become familiar with their cultural competency so that their decisions and initiatives are not at risk.
List of contents
Introduction
The Spanish-Speakers
Chapter 1: What are Services to Spanish-Speakers?
Chapter 2: Who is Obliged to Provide Services to Spanish-Speakers?
Chapter 3: When Should You Provide Services to Spanish-Speakers?
Chapter 4: Where Must You Provide Services to Spanish-Speakers?
Chapter 5: Why You Have to Provide Services to Spanish-Speakers!
Chapter 6: How Should You Provide Services to Spanish-Speakers
Chapter 7: Outreach to Spanish-Speakers
Chapter 8: Essential Services to Spanish-Speakers
Chapter 9: Important Programs to Spanish-Speakers
Chapter 10: Marketing to Spanish-Speakers
Chapter 11: Internet Resources for Spanish- Speakers
Chapter 12: Survey Findings for Spanish-Speakers
Chapter 13: Issues of Spanish-Speakers
Chapter 14: Conclusion
Appendices
Suggested Bibliography
Index
About the author
Salvador Avila is a Branch Librarian in the Las Vegas Public Library.