The Modern Grievance Procedure in the United States

The result of a major research project funded by the National Science Foundation, this book focuses on unionized grievance procedures in four major industries: steel manufacturing, retail department stores, nonprofit hospitals, and local public schools. Authors David Lewin and Richard B. Peterson identify the determinants and measures of grievance procedure effectiveness and examine the consequences of grievance procedure usage at the individual level. Their work, the first comprehensive study of its kind ever published, serves not only to advance our knowledge of grievance procedure dynamics and outcomes, but also demonstrates the efficacy of behaviorally-oriented research into modern industrial relations.

About the author

RICHARD B. PETERSON is Professor of Management and Organization in the School of Business Administration at the University of Washington in Seattle. He has authored or co-authored six books in the area of industrial relations, human resource management, and international management. He is widely published in such journals as the Journal of International Business Studies, Academy of Management Journal, Academy of Management Review, Industrial Relations, and Industrial and Labor Relations Review. Before returning for his doctorate, he worked in industry in the personnel and industrial relations field.

Product details

• Authors: David Lewin, Richard Peterson, Richard B. Peterson
• Publisher: Bloomsbury
• Languages: English
• Age Recommendation: ages 7 to 17
• Product format: Hardback
• Released: 27.09.1988
• EAN: 9780899301495
• ISBN: 978-0-89930-149-5
• Subjects: Social sciences, law, business > Political science > Political science and political education; POLITICAL SCIENCE / Labor & Industrial Relations, Trade Unions, BUSINESS & ECONOMICS / Labor / Unions, Politics, Law, and Government