Read more
As the United States encounters more competition in the marketplace, American companies must change in order to survive. This book is designed to be a comprehensive reference to those involved in salvaging and empowering as many employees as possible. Few managers and supervisors are adequately trained to effectively handle the diverse and complex human relations problems that characterize business and industries undergoing organizational changes. Relevant management theories and research data pertaining to these human relations issues are discussed in this book. Special attention is given to effective ways to empower employees and to handle confrontations that grow from race, gender, sexual orientation, age, and emotional differences, which often emerge when organizations grow or downsize to meet competition pressures. No other work includes such a broad approach to human relations in the workplace.
Chief executive officers, managers, supervisors, and students in business management courses on university levels will find this especially interesting as they deal with the dysfunctional aspects of competition manifest in the workplace. Training and development specialists and human resources professionals should also be interested.
List of contents
Illustrations
Sociocultural DimensionsThe need for human relations programs
Human relations pioneers
The organization culture
Leaders and followers
Selected IssuesBurned out workers
Alcoholic workers
Older workers
Battered and abused workers
Violent workers
Homosexual workers
Organization EffectivenessSalvaging wasted workers
Organization change and transformation
Empowering workers
Tomorrow and tomorrow
References
Index
About the author
GEORGE HENDERSON, a pioneer among African American educators in Oklahoma, is chair of the Department of Human Relations and a Regents' Professor at the University of Oklahoma. Professor Henderson is the author or co-author of 22 books and numerous articles focusing on cultural diversity and multicultural education, including
Understanding Indigenous and Foreign Cultures (1989).
