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Buried in paper? As new technologies, threats of litigation, and the onslaught of e-business innovations change the very nature of work, organizations need ways to safely and properly manage information. This revised and expanded edition of Sampson's earlier classic shows how records and information management practices jointly contribute to an organization's financial well being, be it public or private, non- or for-profit. Recordkeeping practices affect business objectives, processes, functions, and ultimately everyone in the organization. This book covers recordkeeping in all media, including paper, microfilm, electronic, and other storage modes.
Instead of focusing on records media and information technologies, Sampson shows why organizations must focus on the content and value of records as they are determined by the organization's operating needs, the government's requirements, and relevant legislation. She shows how to create an essential uniformity in records management, one that integrates the many media systems you use into a single master system. Also included is a cautionary section explaining why skillful records and information management is essential to safeguard an organization's legal rights. This book provides fresh management perspectives and new business strategies, showing how to cope with the growing dependence on electronic records.
List of contents
Preface
Guilty Until Proven Innocent
Preservation of Legal Rights and Business Assets
Threats to Sensitive and Valuable Records and Information
Employer Rights and Responsibilities
A Day in Court
The Roles of Records in Corporate Change
Retention and Disposition
Integrating Media Choices for the Ultimate Information System
Electronic Records and Information
The Internet
E-Mail
The Bottom Line
Organization and Staffing for the Records and Information Management
The Challenges Ahead
Appendix I: A Vital Records Program
Appendix II: Records and Information Security Program
Appendix III: High-Performance, Low-Maintenance Records Retention
Appendix IV: Records and Information Management Best Practices
Glossary
Additional Resources
Index
About the author
KAREN L. SAMPSON heads Scenarios by Sampson, a consulting firm in Parker, Colorado. Formerly Manager of records and administration for a major airline and earlier a consultant associated with other firms, she holds advanced degrees in library administration and secondary education. She has published widely on business practices, including records and information management.
