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One step above knowledge management systems are business intelligence systems. Their purpose is to give decision makers a better understanding of their organization's operations, and thus another way to outmaneuver the competition, by helping to find and extract the meaningful relationships, trends, and correlations that underlie the organization's operations and ultimately contribute to its success. Thierauf also shows that by tying critical success factors and key performance indicators into business intelligence systems, an organization's most important financial ratios can also be improved. Comprehensive and readable, Thierauf's book will advance the knowledge and skills of all information systems providers and users. It will also be useful as a text in upper-level courses covering a wide range of topics essential to an understanding of executive business systems generally, and specifically their creation and management.
The theme underlying Thierauf's unique text is that a thorough understanding of a company's operations is crucial if the company is to be moved to a higher level of competitive advantage. Although data warehousing, data mining, the Internet, the World Wide Web, and other electronic aids have been in place for at least a decade, it is the remarkable and unique capability of business intelligence systems to utilize them that has in turn revolutionized the ability of decision makers to find, accumulate, organize, and access a wider range of information than was ever before possible. Effective business intelligence systems give decision makers a means to keep their fingers on the pulse of their businesses every step of the way. From this it follows that they are thus able to develop new, more workable means to cope with the competition successfully. Comprehensive and readable, Thierauf's book will advance the knowledge and skills of all information systems providers and users. It will also be useful as a text in upper-level courses covering a wide range of topics essential to an understanding of executive business systems generally, and specifically their creation and management.
List of contents
Improving Decision-Making Effectiveness Using Business Intelligence SystemsIntroduction to Effective Business Intelligence Systems
Creativity Underlies Effective Business Intelligence Systems
Underlying Structure of Effective Business Intelligence SystemsEffective Decision Making in a Business Intelligence System
Effective Systems and Software Found in Business Intelligence Systems
Data Warehousing and Computer Networking Found in Business Intelligence Systems
Building Effective Business Intelligence SystemsDevelopment and Implementation of Successful Business Intelligence Systems
Effective Business Intelligence Systems Found in a Company's Functional AreasStrategic Intelligence in Corporate Planning
Tactical Intelligence in Marketing
Operational Intelligence in Manufacturing
Financial Intelligence in Accounting
Selected Bibliography
About the author
ROBERT J. THIERAUF is Professor of Information Systems, Xavier University, Cincinnati, Ohio./e He was formerly a staff accountant (CPA) and consultant at Coopers & Lybrand. This is his thirty-first book and thirteenth for Quorum, all on various facets of information systems and their mananagement.
