From Teacher to Manager

Klappentext A course aimed at ELT managers (eg. Directors and Assistant Director of Studies) and candidates undertaking the Cambridge ESOL International Diploma in Language Teaching Management (IDLTM). Zusammenfassung From Teacher to Manager is a handbook for managers of language teaching organizations. Inhaltsverzeichnis Contents Introduction Chapter 1 Managing in the LTO Chapter 2 Organisational behaviour and management Chapter 3 Human resource management Chapter 4 Marketing and sales Chapter 5 Customer Service Chapter 6 Strategic financial management Chapter 7 Operational financial management Chapter 8 Academic management Chapter 9 Managing change Chapter 10 Project management Appendix Glossary References Index

Product details

• Authors: Andrew Hockley, Hockley Andrew, Julie van der Horst Jansen, Melissa S Laughner, Melissa S. Laughner, Laughner Melissa S., Julie van der Horst Jansen, Ron White, White Ron
• Publisher: Cambridge University Press ELT
• Languages: English
• Product format: Paperback / Softback
• Released: 03.10.2008
• EAN: 9780521709095
• ISBN: 978-0-521-70909-5
• No. of pages: 294
• Dimensions: 190 mm x 245 mm x 17 mm
• Series: Cambridge Educational Management
• Subjects: Education and learning > Miscellaneous; English, FOREIGN LANGUAGE STUDY / English as a Second Language, Language teaching theory and methods, ELT resource books for teachers, ELT non-book material & resources