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Thoroughly encompassing theory, research, and practice this tenth edition provides an introduction to conflict communication and conflict management.
List of contents
1. Communication and Conflict 2. The Inner Experience of Conflict 3. Conflict Interaction 4. Conflict Styles and Strategic Conflict Interaction 5. Power: The Architecture of Conflict 6. Face-Saving 7. Climate and Conflict Interaction 8. Managing Conflict 9. Third Party Intervention 10. Working Through Conflict
About the author
Joseph P. Folger is Professor Emeritus of Adult and Organizational Development at Temple University, Philadelphia, PA, USA. He is the co-founder of the Institute for the Study of Conflict Transformation, an international network of conflict interveners and researchers.
Marshall Scott Poole is the David L. Swanson Professor of Communication, Senior Research Scientist at the National Center for Supercomputing Applications, and Director of I-CHASS: The Institute for Computing in the Humanities, Arts, and Social Sciences at the University of Illinois, Urbana-Champaign, USA.
Randall K. Stutman is the Managing Partner of CRA | Admired Leadership, a global leadership and communication consulting firm headquartered in Wayne, PA. He is the founder of the Admired Leadership Institute.
Summary
Thoroughly encompassing theory, research, and practice this tenth edition provides an introduction to conflict communication and conflict management.
