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This book provides an actionable roadmap for leaders to enhance client-centricity, shift mindsets, and create the right teaming climate so that a culture of collaboration, innovation, and inclusivity can thrive. Derived from over 280 interviews with senior executives in professional services and their clients?along with hands on experience leading hundreds of multidisciplinary teams on innovation journeys?Professor DeStefano reveals the path to successful collaboration and innovation efforts in professional services, including how to avoid the pitfalls that lead to failure.
About the author
Michele Destefano, BA, magna cum laude, Dartmouth College, JD, magna cum laude, Harvard Law School, is a Professor of Law at the University of Miami and Guest Faculty at Harvard Law School’s Executive Education Program and at IE School of Law. DeStefano is the founder of LawWithoutWalls and MOVEL?W. DeStefano is a former Climenko Fellow and Lecturer at Harvard Law School. Before attending law school at Harvard, she was an advertising executive at Leo Burnett and a marketing manager at Levi Strauss & Company. Michele frequently speaks and runs workshops on creative problem solving, collaboration, culture change, communication, and innovation for lawyers. Michele currently lives in Miami, FL.
Summary
This book provides an actionable roadmap for leaders to enhance client-centricity, shift mindsets, and create the right teaming climate so that a culture of collaboration, innovation, and inclusivity can thrive. Derived from over 280 interviews with senior executives in professional services and their clients—along with hands on experience leading hundreds of multidisciplinary teams on innovation journeys—Professor DeStefano reveals the path to successful collaboration and innovation efforts in professional services, including how to avoid the pitfalls that lead to failure.
