The Management of Quality in Construction

The quality of a product or service is a measure of its ability to satisfy customer requirements. This satisfaction can be assured by the operation of a quality system which will ensure that specified requirements are met consistently and economically. The Management of Quality in Construction provides the reader with a knowledge of the principles of quality management and an understanding of how they may successfully be applied in the particular circumstances of the construction industry. The areas covered range from an historical review of traditional methods of assuring quality in the industry and how contractual arrangements have evolved, to an interpretation of quality system standards in the context of construction. Examples are given which highlight specific areas, and specialist chapters on organization structures and the techniques of quality auditing are included.

List of contents

The quality management philosophy; the construction tradition; standards and terminology; the quality system; documentation; design; procurement; the construction site; quality assurance and the contract; a strategy for success.

About the author

Ashford, J.L.

Summary

This important volume will provide the reader with a knowledge of the principles of quality management and an understanding of how they may successfully be applied in the particular circumstances of the construction industry.

Product details

• Authors: J L Ashford, J. L. Ashford, J.L. Ashford, John L. Ashford
• Publisher: Routledge Academic
• Languages: English
• Product format: Paperback / Softback
• Released: 26.06.2020
• EAN: 9780367580216
• ISBN: 978-0-367-58021-6
• Subjects: Humanities, art, music > Art > Architecture; ARCHITECTURE / Methods & Materials, TECHNOLOGY & ENGINEERING / Construction / General, Project management, Construction industry, Engineering: general, Production & quality control management, Building construction & materials, Building construction and materials, Production and quality control management, Construction and heavy industry