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This open access book constitutes the refereed proceedings of the 23rd International Conference on Software Business, ICSOB 2023, which was held in Lahti, Finland, during November 27-29, 2023. The special theme of ICSOB 2023 was Digital Agility: Mastering Change in Software Business and Digital Services.
The 27 full papers and 8 short papers presented in this book were carefully reviewed and selected from 79 submissions.
They were organized in topical sections as follows: Requirements; software procurement; platforms, ecosystems and data; artificial intelligence; software startups; software product management; software and business co-development; and emerging digital world.
List of contents
Requirements.- Functional Requirements for Enterprise Data Catalogs.- Are business expectations aligned with the development plan made bythe software architecture area? A case study on Agile teams in a large company.- Investigating Open Innovation Practices to Support RequirementsManagement in Software Ecosystems.- Requirements tool practices that drive business agility.- Software Procurement.- On Public Procurement of ICT Systems: Stakeholder Views and Emerging Tensions.- Improving Communication and Collaboration in Enterprise Architecture Projects: Three Propositions from Three Public Sector EA Projects.- Navigating ICT In-House Procurement in Finland: Evaluating Legal Frameworks and Practical Challenges.- Artificial Intelligence Procurement Assistant: Enhancing Bid Evaluation.- Platforms, Ecosystems & Data.- Who Does What? Evolving Division of Responsibilities in a B2B Platform.- Understanding User Feedback in Software Ecosystems: A Study on Challenges and Mitigation Strategies.- A Survey on Perceptions of Data Sharing in the Norwegian Public Sector.- What are the barriers that women face in proprietary software ecosystem.- Artificial Intelligence.- Business and ethical concerns in domestic Conversational Generative AI-empowered multi-robot systems.- Prompt Patterns for Agile Software Project Managers: First results.- Startup creation beyond hackathons - A survey on startup development and support.- How to start collaborations between SMEs and researchers in softwareengineering.- Towards a Business Case for AI Ethics.- What is the Cost of AI Ethics? Initial Conceptual Framework and Empirical Insights.- Software startups.- Benefits, Challenges and Implications of Open-Source Software for Health-Tech Startups: An Empirical Study.- Corporate Startups: A Systematic Literature Review on Governance and Autonomy.- Exploring the Finnish Impact Investing Ecosystem: Perspectives on Challenges from Technology Startups.- Practitioner Views on Defining Analytics for Software Startups: A Preliminary Guide Based on Gray Literature.- Software Product Management.- An Evaluation of the Product Security Maturity Model through Case Studies at 15 Software Producing Organizations.- Strategic Digital Software Product Management in the Age of AI.- Experimentation in Early-Stage Video Game Startups: Practices and Challenges.- Software and Business Co-Development.- DevOps challenges and Risk mitigation strategies by DevOps professionals teams.- Good agile practices increase positive customer experience.- Information-Centric Adoption and Use of Standard-Compliant DevSecOps for Operational Technology: From Experience to Design Principles.- Exploring Sentiments and Emotions in Online Meetings: Unpacking Agile Retrospective Teams.- Emerging Digital World.- Feeling the Elephant: Insiders' Perspectives on the Metaverse.- What does Scopes 1, 2 and 3 mean for software companies.- Understanding Cost Dynamics of Serverless Computing: An Empirical Study.- Quantum Software Ecosystem: Stakeholders, Interactions and Challenges.- Dynamic Capabilities for Sustainable Digital Transformation Amid Crisis: Insights from Law Firms in Emerging Economy.- Research Streams of Barriers to Digital Transformation: Mapping Current State and Future Directions.
