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In
The Bureaucratic Phenomenon Michel Crozier demonstrates that bureaucratic institutions need to be understood in terms of the cultural context in which they operate
List of contents
Introduction PART ONE THE CASE OF THE CLERICAL AGENCY I. The Over-all Organization and the Employees' Individual Adjustments to Their Tasks 2. Interpersonal and Intergroup Relationships and the Problem of Routine PART TWO THE INDUSTRIAL MONOPOLY 3· The Social System at the Shop Level: The Plant Subculture and the Formal Authority System 4· The Social System at the Shop Level: The Relationships between Groups and the Adjustment Patterns of Groups 5· Power Relationships at the Management Level I PART THREE BUREAUCRACY AS AN ORGANIZATIONAL SYSTEM 6. Power and Uncertainty 7· The Bureaucratic System of Organization PART FOUR BUREAUCRACY AS A CULTURAL PHENOMENON: THE FRENCH CASE 8. The French Bureaucratic System of Organization 9· The Importance of Bureaucratic Patterns of Action in the French Social System 10. The Bourgeois Entrepreneur and Bureaucracy 11. The Bureaucratic Phenomenon and the French Model as Part of the Over-all Development of Industrial Society
About the author
Crozier, Michel
Summary
In The Bureaucratic Phenomenon Michel Crozier demonstrates that bureaucratic institutions need to be understood in terms of the cultural context in which they operate
