Knowledge and Communities

Summary

Knowledge and Communities is the first book dedicated to a major new knowledge management topic. "Communities of Practice" are cross-organizational groups of people sharing knowledge, solving common problems, and exchanging insights and frustrations. Knowledge and Communities, a collection of authoritative articles, describes the dynamics of these groups and explains how they enable organizational knowledge to be creating, shared, and applied. The book teaches how organizations can empower both traditional and on-line communities and make them a cornerstone of a general knowledge management strategy. Readers will learn how communities can help unify an organization and its external stakeholders, such as customers and suppliers, and how they can critically support an e-commerce strategy. Knowledge and Communities will help readers understand a primary vehicle for building an organization's social capital and competitive advantage.

Product details

• Authors: Michael Fontaine, Fontaine Michael, Eric Lesser, Eric Fontaine Lesser, Lesser Eric, Jason Slusher, Slusher Jason
• Publisher: Taylor & Francis Ltd.
• Languages: English
• Product format: Hardback
• Released: 28.07.2017
• EAN: 9781138435124
• ISBN: 978-1-138-43512-4
• No. of pages: 272
• Subjects: Social sciences, law, business > Business > Management; Economics, Business and Management, BUSINESS & ECONOMICS / Economics / General, Knowledge Management, BUSINESS & ECONOMICS / Knowledge Capital, Business & management